About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 7604 reviews 71%
4 star 2188 reviews 21%
3 star 202 reviews 2%
2 star 371 reviews 3%
1 star 301 reviews 3%
Review Us
Sharon L.
4 out of 5
2/27/2025
Randy is awesome! A+
Monika G.
5 out of 5
2/27/2025
It is always a pleasure to do business with George at Lexus service center.
Kazuyuki M.
5 out of 5
2/26/2025
We are very satisfied with your service!
Vidal E.
4 out of 5
2/26/2025
Mario is great
David H.
5 out of 5
2/26/2025
Everything went well an completed on time.
Janet R.
5 out of 5
2/26/2025
George was very professional and helpful.
Luann S.
5 out of 5
2/26/2025
Ben was great. Friendly, helpful, and kept me updated.
Ruba Youssef.
5 out of 5
2/25/2025
Great staff, goes above and beyond and very considerate !
Patsy L.
4 out of 5
2/25/2025
Professional and personal. Willing to please and make an informative difference. In other words, I felt cared for.
SHARON N.
5 out of 5
2/25/2025
Alma was very friendly and very efficient.
Athena D.
5 out of 5
2/24/2025
Alma is very friendly and helpful. She always delivers satisfactory and professional service. Thank you!
Lidan Z.
5 out of 5
2/23/2025
Thanks!
Donna B.
4 out of 5
2/23/2025
I appreciated David’s follow up in providing an overview of recommended and required services. He explained the why behind the need for the service in a way that I felt both informed as the consumer and had autonomy in decided if I wanted to proceed with the services. I did not feel pressured. I also was happy in being notified of the estimated completion time.
Julie L.
4 out of 5
2/23/2025
George provided incredible customer service today. He did not lose his cool when I became quite agitated hearing my car was being washed. My concern was that this meant rollers, which I do not let touch my car. Once I was able to speak with him in person, he was able to clear it up, and kept a reassuring smile on his face too. I sincerely appreciated his support in getting my tire replaced today, obviously an unplanned visit. I hope he will be available for my next service visit, instead of my going to Serramonte.
Steve M.
5 out of 5
2/23/2025
Thank you
Maria H.
4 out of 5
2/23/2025
David M Liss, was very nice, kind so friendly and listened to me and fixed my car problem. Also was very nice Jessy in the reception and Fernando . I’m very happy and grateful of Putnam Lexus Redwood City
Carelle K.
4 out of 5
2/23/2025
As I mentioned to your receptionist Stephanie, I have never regretted purchasing my 2015 Lexus Rx 450 at Putnam AND I have never regretted using the Putnam Service department. Benjamin Nino is an important part of your success, as is Stephanie.
Paul W.
5 out of 5
2/23/2025
David is very knowledgeable and patient with his client.
Mario M.
5 out of 5
2/23/2025
????????????
Honora C.
5 out of 5
2/22/2025
Extremely satisfied. Randy is great.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.