Lexus of Westminster Auto Repair Service Center

Billy was beyond great as always.

Good service,

Outstanding services !

Jonathan was very friendly, good listener. Professionally & wanting to solve the problem in a timely manner

Very gooo

OK

Bill Griffin always helpful and very professional

Don is a fantastic service advisor! He always takes great care of my RX350. He is the reason I keep coming back to Lexus of Westminster. Ten stars across the board. Thank you, Luissa

My service representative Don Gilliam was great as usual. However I am totally disappointed and pretty fed up with Lexus. I have owned and driven Lexus vehicles since 2005. I truly loved my previous Lexus and drove it for 15 years and then bought another in 2022, I initially had problems with the navigation/media/ internet connection syste m that the Service system was unable to resolve. Finally an update from Lexus resolved the problem. However now I have learned that many services are no longer available unless I pay for them which o find totally unacceptable! I had my vehicle in for service 25000 miles which they basically did nothing except rotate my tires and charged me $171plus change and no car wash. On top of that I went to pay and the cashier wanted to add a 3% charge for using a credit card. How ridiculous!! I have answered all your surveys and given suggestions etc. however I am now pretty much done with Lexus.

Jared was courteous and helpful. Great communicator.

Jonathan very helpful, he spend time to talk to his service manager to lower my repair cost. He updated all the repair progress along the way. He is a truly 5 star service advisor. I truly feel Jonathan looks out for the benefit of his customer. Thank you Jonathan.

Great customer service.

Always treated well at Westminster Lexus

Jonathan was very helpful and I like how he communicated and provided updates about the vehicle.

Tomas was friendly and knowledgeable. And kept me informed on when my car would be finished.

Jared was very kind and helpful

Thank you Jonathan for your great service.

Don was very helpful and the 12 month service was finished in 1 hour and 15 minutes. Thanks.

He is the best. Very professional and helpful.

My service advisor Charlie has always been the best! And I really like the service job your technicians did on my Lexus.