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Real Reviews From Verified Customers

Service Center Review Summary

5 star 13033 reviews 73%
4 star 3710 reviews 21%
3 star 257 reviews 1%
2 star 442 reviews 2%
1 star 319 reviews 2%
Review Us
Barbara G.
4 out of 5
2/27/2025
Bill Griffiths is the best
Kathleen E.
5 out of 5
2/27/2025
Don is extremely personable He’s a great service manager
Hoang D.
5 out of 5
2/27/2025
Thank you, Bill.
Shauna H.
5 out of 5
2/27/2025
Excellent service. Jared was great. Thank you!
Minh T.
5 out of 5
2/27/2025
Thank you very much
Leslie K.
5 out of 5
2/27/2025
Charlie provided exceptional service by keeping my informed on all maintenance issues in a timely manner.
Kimberly C.
1 out of 5
2/26/2025
totaly lied to me and Autoland. Car seat was supposed to be REPLACED-you just moved the wrinkle around, did NOT provide the cap for the utility mount Overcharged me for the Mount wow -expected a lot more from Lexus this is my 4th Lexus, most expensive car I worked for and it's been really disappointing.
Lolette S.
4 out of 5
2/26/2025
Estimate was on point, and Charlie was excellent. Answered my questions and helped me with figuring out the buttons on the dashboard.
Barbara S.
5 out of 5
2/26/2025
Charlie’s the best. 5 stars.
Guadalupe S.
5 out of 5
2/26/2025
Lexus always provides the best customer service, thanks for the great service!
Davin H.
5 out of 5
2/26/2025
Jared took great care of me and my car. I appreciate him going above and beyond with his attitude and customer service.
David C.
5 out of 5
2/26/2025
All good. I appreciated Don's kind assistance on an unrelated matter.
Kathleen R.
5 out of 5
2/26/2025
Great service. So glad I could come in right away. Thank you Tomas!!!!
Mike M.
5 out of 5
2/26/2025
Brando was excellent
Mike L.
5 out of 5
2/26/2025
Prompt and courteous
Susanne H.
5 out of 5
2/26/2025
Billy was great, thorough and courteous.
Hilary R.
5 out of 5
2/26/2025
Charlie was fabulous and so patient and helpful . Couldn’t have better service. I came all the way from The most northern part of Orange because I always get such great service in Westminster. Thank you!
Sandy S.
5 out of 5
2/26/2025
Jared is the best, I haven't and wouldn't take my lexus anywhere else for service because of him and his kindness and honesty.
Phong Thanh.
5 out of 5
2/26/2025
Great
Tri H.
5 out of 5
2/25/2025
I was very happy with your service and I always appreciate your responsibilities. Thank you for your service

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