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Real Reviews From Verified Customers

Service Center Review Summary

5 star 13036 reviews 73%
4 star 3710 reviews 21%
3 star 257 reviews 1%
2 star 442 reviews 2%
1 star 319 reviews 2%
Review Us
Sandy S.
5 out of 5
2/26/2025
Jared is the best, I haven't and wouldn't take my lexus anywhere else for service because of him and his kindness and honesty.
Phong Thanh.
5 out of 5
2/26/2025
Great
Tri H.
5 out of 5
2/25/2025
I was very happy with your service and I always appreciate your responsibilities. Thank you for your service
Yolanda D.
2 out of 5
2/25/2025
My appointment was for 9:45am, and I didn’t have to Waite. Mr. Bill Griffin was informative about my car and professional at all time. My problem with others Lexus’s Dealers has been that you appointment is at 10:00am and you waists your time all day to get service. I belong to Longo Lexus Toyota El Monte. Service just to be good, management change and it was time to take my business somewhere else..????????
Oscar P.
5 out of 5
2/25/2025
Thomas is nice and very approachable.
Jourdan J.
5 out of 5
2/25/2025
Jared was super helpful and friendly. The service was completed quickly and he was very accommodating. IDE like to request to work with Jared for all of my visits going forward. Thank you
Sang T.
5 out of 5
2/24/2025
Friendly staffs…Great service! Love it???? Thanks
Jagjit S.
4 out of 5
2/23/2025
The service advisor was very professional and helpful. I brought in a coupon from another dealer but unfortunately they couldn’t the deal but he did the best he could to provide a more reasonable cost for an oil change which has gone up in price.
Rommel A.
5 out of 5
2/23/2025
It was busy but the crew took the time to do the service just in time.
Nannette T.
5 out of 5
2/23/2025
Thank you for excellent service!
Duong N.
5 out of 5
2/23/2025
Thank you very much
Edgar J.
4 out of 5
2/23/2025
It’s always pleasant dealing with Don.
Tina N.
5 out of 5
2/23/2025
Good service
Cuong H.
3 out of 5
2/23/2025
Very good
Kaye J.
2 out of 5
2/22/2025
I work and it would have been good to have gotten a text or voicemail with the car status and that it was ready.I left a voicemail with the advisor and never received a call back as to the status.I had to call again to get the status. I paid over $2000 and the car was returned to me dirty.I appreciate at my request they took it back to wash it.
Denise S.
5 out of 5
2/22/2025
Great service always.
Sewang Y.
4 out of 5
2/22/2025
Jared is a good engineer and sales man. He explained clearly what to be done and when to be completed.
Paulina D.
5 out of 5
2/22/2025
Excellent service I was be able to get my car done without an appointment Thx
Mary A.
5 out of 5
2/22/2025
Very helpful and knowledgeable took time to explain what needs to be done to my vihecale Thanks again
Sue G.
5 out of 5
2/22/2025
Everyone was so helpful And efficient! A good experience for sure!

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