Service advisor, Jose Valdez, was very professional and efficient
Robert has helped me with his great customer service for all 5 cars I have purchased from South County GMC and has never relented in anything less than outstanding professionalism and wonderful personality and always willing to go the extra mile.
You did not remove the noise that’s coming from the engine
Robert takes good care of us!
Mr Valdez is very accommodating and courteous thank you Sir now i know where to go on my next srevice
Jose was very professional and very courteous. He kept me well informed of the progress of work on my Acadia and made the whole process as easy as possible.
Was unable to get key reprogrammed after someone stole my truck. I waited for the key to come in. And for whatever reason they could not perform the reprogram. I don’t know what to do. This person stole my truck out of my front driveway knows where I live and has a physical key. I have to keep my truck in my garage I’m the mean time until I figure out how to make this right. It would be a shame if it was taken again.
Mr Robert gave great customer service 100 satisfaction
Always a smooth experience @GMC Service Dept. Mr Mandgie is always a gem!
It’s the second time I take the car to get checked for a sudden pull/thump feel when the vehicle is on drive. After taking it today, they continue to say nothing is wrong with the car (pre diagnosed by the front counter employee). Fact is, we are driving the car daily and we know when the car is not normal. The rep emphasized that I would be on the hook for $160 diagnostic fee. We have the extended warranty and did not expect this type of service. I wanted to hear, “We will get to the bottom of it, it’s our job to find the problem and fix it.” Customer service was poor.
Robert is a really nice person !!! He is an excellent advisor!!!
The truck makes super loud noise while driving and you guys said It barely made any noise, called me to pick up truck without doing anything to it! Loud or not loud, regardless that’s why I took it in, made an appointment for Wednesday and truck didn’t get looked at till Friday, super waste of my time.
Very happy that Robert took time to work with me, an out of town traveler, to alleviate fears from an accident to my vehicle and to ensure minor recalls were addressed.
Jose Valdez was great and did an amazing job
Excellent customer service , very helpful with his suggestions .
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