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Real Reviews From Verified Customers

Service Center Review Summary

5 star 216 reviews 71%
4 star 67 reviews 22%
3 star 6 reviews 2%
2 star 10 reviews 3%
1 star 6 reviews 2%
Review Us
JOYCE N.
5 out of 5
12/9/2018
Derek was great. Much better service than we’ve received in last years. We will be back.
Paula W.
5 out of 5
12/9/2018
It’s always a pleasure working with Edward
BETH M.
5 out of 5
12/9/2018
Kind and professional.
DENNIS P.
5 out of 5
12/9/2018
Good job ????????
RICKIE B.
5 out of 5
12/9/2018
10/10
PAMELA C.
5 out of 5
12/8/2018
Follow up, updates, follow through superb
Virginia G.
5 out of 5
12/8/2018
Isaiah worked very hard to give me the best service! Of course I spent a lot more than I should have perhaps
MAHMOOD K.
5 out of 5
12/8/2018
Phuong communicated with me every day about my car. He was very professional to deal with. Thank you.
Alita R.
1 out of 5
12/8/2018
I didn't receive any documentstion of the replacement orocedure I am very grateful to Efrain Lopez who got it coverrd under warranty But I haven't any protection if the procedure was less than successful Or if any other functions were rendered non- functional because of the replacement of the radio.
ROBERT S.
4 out of 5
12/8/2018
DCH Lexus of Santa Barbara meets or exceeds my expectations. Thank you.
JESSICA G.
5 out of 5
12/8/2018
Derek is always the epitome of kindness and customer service.
LEWIS R.
5 out of 5
12/8/2018
Very satisfied
ROBERT S.
4 out of 5
12/7/2018
Phuong is fantastic with customer service. He is my main reason why I purchased my car with you. I believe that the service department is the heartbeat to the dealership. If you don’t have a good experience there than buying your next car doesn’t make sense. Phuong has a stellar attitude and is extremely strong in custom service. Thank you Leah
SHARON W.
5 out of 5
12/7/2018
Excellent!
Frank F.
5 out of 5
12/7/2018
I am very comfortable with Derek. He is always professional and takes care of all my questions about my car. Because of Derek I always have my car serviced at DCH Santa Barbara.
SIDDHARTH V.
4 out of 5
12/7/2018
Initially had to wait for a bit when I arrived but Phuong was very personable and was able to get to my request in a timely manner. He also made sure I received notifications regarding my vehicle maintenance status and followed up when the maintenance was completed.
EFRAIN L.
5 out of 5
12/6/2018
Great service
Regina M.
5 out of 5
12/6/2018
Great job, Dereck! Thank you! Regina
Syd C.
5 out of 5
12/6/2018
Thanks for the quality service.
DAVID B.
5 out of 5
12/6/2018
Edward always goes beyond expectations. Great representive for Lexus service!

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