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Real Reviews From Verified Customers

Service Center Review Summary

5 star 216 reviews 71%
4 star 67 reviews 22%
3 star 6 reviews 2%
2 star 10 reviews 3%
1 star 6 reviews 2%
Review Us
Tricia W.
4 out of 5
2/6/2019
Timely Polite
EDWARD S.
5 out of 5
2/5/2019
Isaiah is the absolute best! I will always ask for him. He is a true asset to Lexus.
Patricia T.
5 out of 5
2/5/2019
Very professional very prompt appreciate ride home.
MANUEL T.
5 out of 5
2/5/2019
Phuong Is a excellent example of a good service advisor! He let me know everything that they were doing to my car and I greatly appreciated that!
Jeffery Y.
5 out of 5
2/5/2019
Quick and efficient
Dianne B.
5 out of 5
2/5/2019
Good service
Linda J.
5 out of 5
2/3/2019
Derek was very helpful and makes sure you get what you need
Anne R.
5 out of 5
2/2/2019
Edward always offers beyond excellent customer support. He is the main reason I feel so pleased with being a more than satisfied customer at Lexus of Santa Barbara. Thank you!
Adalberto L.
5 out of 5
2/2/2019
Great service from Phuong
Kristine F.
5 out of 5
2/2/2019
Everyone was so nice. Like I’ve know them for a long time and it was my first time.
ELAINE S.
5 out of 5
2/2/2019
Derek was helpful and very knowledgeable. I appreciate his help!
Dwight G.
4 out of 5
2/1/2019
Hi DCH Lexus SB, Please keep Derek and treat him well. He's always cordial, professional, level headed, solution oriented, laughs at our jokes and most of all he's very helpful. Thanks for asking. Dwight G
JOHN P.
5 out of 5
2/1/2019
Excellent service start to finish
Teresa M.
4 out of 5
1/31/2019
Phuong went above and beyond for getting me into my loaner and called me to let me know my car was ready for pick up . Appreciate the great customer service from Phuong
Lina W.
4 out of 5
1/31/2019
I love Derek. He delivers the best customer service. I trust his advises and I know that he has my best interest in mind, every time. I have been taking my car there for many years and he had consistently deliver the very best. I believe this dealership is blessed to have someone that gets it—his royal service to his customers have contributed to the over all revenue of this dealership, I am sure.
Ray S.
5 out of 5
1/30/2019
Edward Simeon provides top notch customer service every time.
Leila O.
5 out of 5
1/30/2019
Isaiah Figurra was particularly pleasat,helpful,friendly& efficient ????????
EDDIE B.
5 out of 5
1/30/2019
The peopo I worked with were great!
Jeff A.
5 out of 5
1/30/2019
Excellent service and personal attention!
Joan K.
5 out of 5
1/30/2019
Ed was extremely customer friendly! He kept me informed about the status of my repair and made sure my car was washed before it was delivered. Thank you, Joan

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