I am very happy to have made a switch from another dealership to yours. Rafael was patient, knowledgeable and kind. I will be visiting Audi Calabasas for all of my service needs from now on. I hope Rafael can be the representative to assist me going forward.
Angel was courteous and thorough. He provided me with timely updates on the service and was anle to explain the issues. I will choose to work with Angel again in the future. He helped make sure I felt confident with the service and DCH without being pushy.
The only thing I wasn’t happy about was that my Audi Black Card wasn’t used so I could get credit/points for the service
Everything was great from my online appointment making to picking up my clean and ready car.
John is the best service writer!
Angel was prompt, quick and very personable. All of the service team in Calabasas have been fantastic every time I have visited.
Took care of every detail for me and was friendly and curtious. Great service!!
I just pick up the car yesterday and everything seems to be working I have not tested the struts yet but we will see when I go over Bumps .
Angel was awesome start to finish. He walked me through everything that was happening got me taken care of for a ride home. Then when my car needed tires it didn’t feel like a pressured upsale. I trust his opinion and couldn’t of been happier of the service I got from Angel and the rest of the Audi team.
John Eshelman is always on time, communicative, and professional.
I have never had one bad experience with him or the service dept. in 3 years. I have sent several friends to him.
Thanks, Sami B
Rafael is a pleasure to work with. Excellent job all around. I would give this service event a 5 out of 5 rating.
Angel was very helpful and communicative about the status of my repair work.
He was courteous and explained what was the planned work for the car
Lyndsey was excellent. Greeted me upon arrival, was super efficient in getting me checked in and transportation to my office. She called to let me know my car was ready and had a nice smile when I arrived. Car was washed and ready to go. Great experience! Thanks Lyndsey!
She is always polite and organized. She keeps me updated and advises me if there is any change.
Lindsey deserves a Gold Star. She came through when I was in a pinch.
Thank you Rafael for making this easy on me
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