Angel was very nice. My only complaint is that I was told my car would be cleaned and that definitely did not happen.
Lyndsey is top-notch. She listens and is polite to a fault.... and is a credit to your business...
Price was way too high. John did great job of selling me but after i told a friend the repair cost. He thought i was crazy. i contacted 3 different Audi only shops in the area and all 3 would have done the job for 1/2 the price. i understand dealers charge a bit more. im fine with that but 2 x more is unacceptable. Because of this i will no longer be using the dealership as a place to get my S4 repaired. i feel terrible and taken advantage of.
Had to wait for almost an hour for loaner car to be processed apparently due to new system in place. Driver seat heater still uncomfortably warm on high setting and inadequately warm on medium. Issue with garage door opener apparently did not pair with the Audi-issue with incompatibility. Had to wait 15 minutes for the car to be washed which was supposed to be ready for pick up at 4 pm the day before! Nonetheless, John was very kind and gave us complimentary batteries to replace our keys.
John is always courteous and takes care of me quickly with my vehicle needs.
Lyndsey was very efficient and thorough.
Service staff was exceptional, only wish the problem was fully diagnosed.
Always great service experience provided by John Eshelman.
Lindsey was very professional and easy to deal with concerning my service
Process was smooth start to finish. Linsey was great
Accommodated us last minute on New Years Eve with the purchase of Audi care.
Thanks John!
The car was scratched during the service period
Lyndsey was very professional. I appreciated her great service.
Great customer service always and remembers family.
Rafael was awesome; very thorough, communicative and professional!
Rafael is great, always friendly and on top of things. Couldn’t ask for a better service rep.
Rafael Flores is a amazing service advisor he is very prompt in getting back to me & very knowledgeable. He is the reason why I am considering Audi for another car.
John was a pleasure to work with and a good ambassador for Audi.
As usual John was professional and patient.
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