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Real Reviews From Verified Customers

Service Center Review Summary

5 star 610 reviews 88%
4 star 15 reviews 2%
3 star 9 reviews 1%
2 star 26 reviews 4%
1 star 31 reviews 4%
Review Us
Armen T.
5 out of 5
6/15/2019
Quick in and out.
CATHERINE C.
5 out of 5
6/14/2019
Raphael made sure that I understood the service completely and that I had had transportation home and back to the shop at the end of the day. Very thoughtful about making me experience pleasant.
Thomas W.
5 out of 5
6/14/2019
Even sent a technician on a drive with my wife to help diagnose the issue. Above & beyond good service!
Glen S.
5 out of 5
6/14/2019
Lindsey and all who helped are, “EXCELLENT” !
Leonard S.
5 out of 5
6/13/2019
Lyndsey was curtesy and responsive to all my questions. She gets a 10 in all categories.
Donna M.
5 out of 5
6/13/2019
Although the problem was not fixed, I was treated very well! Lindsey is Wonderful and has utmost respect for her customers. I am hoping this matter with my cell phone and my 2018 A6 is resolved.
Andrew S.
5 out of 5
6/13/2019
Angel was terrific. Very patient very knowledgeable and very warm. I really appreciate his service.
Andrew M.
5 out of 5
6/13/2019
Rafael is very conscientious and on top of any potential issue.
Michele L.
5 out of 5
6/13/2019
Lyndsey is always great. I will take all our cars to her.
Barry G.
5 out of 5
6/12/2019
Brought the vehicle in for two year service, everything was completed, including a recall and a software update. Service was exceptional.
Sergio R.
5 out of 5
6/12/2019
Rafael took time to listen to my concerns, and rectified them with great customer service. Thank you!
Susan P.
5 out of 5
6/12/2019
Rafael is simply the best! We know we are in the best hands when we need service. He goes above and beyond to explain and complete the repair always to our satisfaction. I would give him 5 stars if it was asked
Nicolas P.
5 out of 5
6/12/2019
Best customer service I have ever experienced. Rafael ensured all my questions were addressed and needs met every time I have come to the dealership.
Helen R.
5 out of 5
6/11/2019
Always excellent
SCOTT B.
5 out of 5
6/11/2019
Good job! On time and reliable Thanks
Kathleen L.
5 out of 5
6/11/2019
I appreciate that he knows his job very well. He is personable and helpful...he actually listens
Gulenia H.
5 out of 5
6/10/2019
Excellent service. Rafael takes care of me whenever my car needs service. He’s the only one I trust with my car
Sharam H.
5 out of 5
6/10/2019
Keep up the good work
James R.
1 out of 5
6/10/2019
My car was brought in for paint protection treatment. My wife and son brought the vehicle in. When they arrived home, there was a large portion of the hood that was not done. It's frustrating that the service department let such shoddy work out of the dealership. Needless to say we will now have to bring the vehicle back driving from Palos Verdes to get it completed properly. I am not happy about this
Ej C.
5 out of 5
6/9/2019
Rafael has been great to us the past 4 years since the Auto Gallery days.

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