Easy, quick and we’ll done. Rene is very good at his job
The individual who processed the loan car & who checked me out on my return was not welcoming nor professional. I did not have my insurance card with me so I called my agent who then emailed my proof of insurance. She made me feel uncomfortable during this delay with her very withdrawn cold attitude. No conversation was initiated by her outside her very short responses to my questions. Not a pleasurable experience.
I received the best customer service from ReneC. I hadn't gotten that attention in a long time.
Always polite, knowledgeable and great!!
Stephanie is the greatest service advisor ever!!!
This was my first experience servicing my Q5 sense I purchased my vehicle I September.
Which was a very professional and Reassuring experience to know my Q5 was in the best hands! Renee treated me like family!! I recommend DCH Audi to everyone looking for an amazing vehicle and impeccable service!!
Amazing service and better than current car loaner. She’s hands down the best
Bill took care of my issue quickly while I relaxed in waiting area. And had my car washed! Excellent service!
Bill was very personable, went over & above to meet my expectations about my recent service!!
BTW... new dealership is AMAZING... Also appreciate the loaner!
Thank you Rene for being so kind, taking great care of my car!????????????????
Renee was great helpful extremely knowledgeable and friendly
Thank you
Warm welcome, friendly greeting and excellent service and support during entire day. Stephanie kept me informed via text about what the mechanics found wasn’t working so I could approve next steps and allowed me to keep loaner car an additional day without extra charge since it was a holiday and I wasn’t able to to the dealership before it closed. This kind of flexible service for customers is what makes Audi dealership in Oxnard an excellent choice for car owners and I greatly appreciate the outstanding customer service I received from Ms. Trejo.
Rene was helpful and answered my questions promptly.
Job well done and in a timely manner, less than what was stated.
Bill was very attentive and kept me informed every step of my service. The appointment was done in a couple of hours and I was provided a loaner. I can’t recommend Audi of Oxnard enough
Love the new place and as usual service was great. Thank you
Very warm greeting and work done as promised.
Thanks for your continued excellent service!
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