Staff is very nice thank you rene
Stephanie always provides excellent customer service....thanks!
Bill is always helpful and has the greatest desire to exceed my expectations. He's a tremendous asset to DCH. I am always very pleased with my experiences with DCH because Bill takes care of my car sonwell!
My dealings with Bill have been great. Bill is always in a good mood and extremely accommodating. Thanks for the outstanding service.
Despite scheduled appointment I had to wait more than an hour and half than normal service time and when I received the car, it smelled full of nasty sweat from technician's!
After waiting for more than an hour, I was told by Bill, my car service is done and it is in wash and will be right out; an hour later when I followed up, he said, somehow it got backed up by some other car, it will be right out; another half hour passed, when checked again with Bill; I was told they are vacuuming the car and it's coming right out.
There was no sign of vacuuming the car!
Finally, when received the car, it was smelting full of disgusting sweat smell everywhere inside!
Bill - outstanding cutomer service rep.
Bill did a fantastic job, very helpful and did a great job of explaining the repairs needed for my car.
Awesome job! Always helpful and knowledable.
Team Audi is great. Bill and Stephanie as always are super helpful.
Stephanie Rocks! I would recommend her to my fellow Audi owners.
It is a pleasure to deal with Bill and Rene in the service department. Very aware and professional. They are my primary service shop.
My experience was amazing..! Thank you guys .! ????????
Bill provides outstanding customer service.
Car was promised at 2 pm on Saturday. No phone call or text to update me. I called at after 2 pm. I was told my service advisor was at lunch. I called an hour later and was told Renee was gone for the day. I received a text this morning at 7:55am that my car is ready. Not happy at all....
Very satisfied with staff.A beautiful facility and really pleaded being an owner of Audi5,Comfort in knowing that I have the dealership as a place to go in the future!
Bill performed another A+ service for me. He’s the best!
Excellent service as usual!
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