I experienced excellent customer service.
Josh was very professional and helpful, but unfortunately KIA does not know how to fix the problem.
This is very frustrating, and could turn into a lemon law case.
It would be nice to add an additional free oil service. Other then that service was excellent with Chris Pohl. Thank you Carlos G
Service desk Chris & company are always kind and respectful. Best Kia service department in CA. Hands down...
Chris and frank helped me today and my car sounds and feels awesome I also really appreciate how frank helped me go over in detail of what has been done and what the next steps are to help benefit my car in the future. Chris also honored a online coupon for a discounted service that was online so thanks!
Chris is the main reason we continue and will continue to take our vehicles to all-star for service/repair.Very professional and pleasant every time we go in. We live in Banning, about a 25-35 minute drive depending on time of day, and even though the Palm Desert location would be a easier drive, will still make drive to San Bernardino !!
Josh Edwards was great to work with. He was professional and made sure my vehicle was repaired as needed. Thank you!
Everything was great. Awesome service on my car ???? today. Keep up the good work.
I was satisfied with my service but not with how long it took me to connect with someone to get at appointment.i called, emailed and texted trying to get an appt. I also do not like that I have to have two appointments for service. One for regular service and one for special problems.
You guys give a free complementary wash to the car they guy that was washing my car was back there just slapping my car with the rag that he was washing it with... my car looked worse when I got it out of there....
Felt as if they could take more time to explain the process and didn’t even get my car washed and vacuumed and they are suppose to do. Felt he was over loaded with work and my car was done and sat for awhile before I was called as I was sitting in the lobby.
Very good experience; knowledgeable, pleasant and helpful.
On time and professional. Awesome service.
The work was well done. And everything was done at a good timely matter.
“Complimentary car wash, terrible, could have been left as it was, would it looked better, otherwise was acceptable service
Josh and staff did a great job.
But almost $300 for a battery??
Too much.
Customer Service was great and with me not having an appointment my oil change was so quick
Social