This was our second attempt to have service done at Allstar. Through no fault of Joshua, we didn't keep our first appointment. Details of those issues were documented in a Yelp review.
Our 2nd appointment was much better. We were met by Joshua at the door and he helped us in a very cordial manner. After determining our needs, he told us how long the service should take and showed us to the waiting area. At least once he came into the waiting area to give us an update. Our vehicle was ready at the promised time. Throughout our visit, Joshua acted in a professional and friendly manner and took it on himself to provide customer service that went beyond what was required. Because of Joshua's attitude and customer care, we felt valued and will rely on Allstar Kia for all of our Service needs for the next 3 years. Thank you, Joshua.
Thanks for all you hard work it really is great when I know I’m getting quality work done in a timely matter. Thanks
Chris great help very caring about customers
Been coming here for years! No complaints!
It was fast and efficient thank you
The service always great & reliable my car always will have a better feel to it and I feel confident at the proper & professional detail to my automobile!
Very good service with a very fast finish time also I love that they washed my car
Always a pleasure with Josh.
He does everything he can to give me the best service he can and I really appreciate it
I appreciate that they interrupted there lunch time to take care of me, that shows me that they care about customers time also! Thank you Alstar Kia!!!
Chris and Josh sure do work well together and Chris has the most pleasant smile a man can have, and oh so good looking too !!!
sometimes the service dept.employees are rude .they dont offer no discounts or coupons and this is my second car i have bought there .
you have an awesome team! thanks!
My comments were provided in the online survey.
Chris was great. Did what he said he would do, when he said he would do it. That is the key to service.
A "thank you oil change" for doing the survey...Lol
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