I was very impressed with Mr Pool! He kept me informed on what was going on with my daughter's car. The job, I hope has been completed without any further repairs/costs. Thank you again Chris Pohl, I really appreciate a job well done!
Very fast and efficient service. Everyone very courteous
Thanks Josh! You were kind and helpful! You explained everything well! You are appreciated!
It was a recall from the manufacturer Kia. Made appointment, driver in, 1hr 45 more or less, done. Complimentary car wash, not so good. There was dirt left and car not dried. It was complimentary. Done, left
Good customer service very polite, I am a satisfied customer.
Thank you for my services today. I have peace of mind knowing the recall on my vehicle is taken care of.
Service at All Star thank you Josh .
Joshua did a very good job and he took care of our problems in a very caring and helpful manner. Thanks, Joshua
Very happy with the way Chris your service advisor or technician performed my scheduled maintenance plus he even gave me a comlplimentary car wash right on time. More power to you Chris.
Just would like to say thank you for allowing me to squeeze in on a Monday and being able to finish my cars maintenance/oil change
I called several times over 2 weeks to get my vehicle serviced. I left 2 or 3 messages with my contact info. Nobody ever called me back. When I finally got through to someone they said that the voice mail goes to somewhere and they can't check it. And there weren't any appointments for over a week and no appointments that I could even make it to due to my work schedule. My only option was to drop it off early in my day off and wait for them to call me. Luckily I had a few errands to run near there as I live aBut 30 min away. But I also couldn't make too many plans on my day off be abuse I didn't know when my car would be done. The service was good but the process to get the service needs much more improvement.
Josh is always good to us and always appreciate the service that he gives us. He always accommodates us I'm getting us in as quickly as possible and wouldn't have it any other way is a great service manager
Chris & the other staff are very friendly, efficient & helpful
Thank you.
Very impressed with Moshe and Joe’s professional and customer service. You should be glad you have these guys on your staff. Thanks.
The customer service was good but when they washed my car the windows were not clean and the body of the car still had dirt. The complimentary car wash was sloppy. Usually they do a good job.
All Star Kia always does a great job and has great customer service. Thanks for squeezing me in for an oil change.
Work was done in the estimated time, staff was professional, and it was overall a pleasant experience.
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