They did a good job and were flexible meeting the needs of my car so I’m very satisfied with that. However, there was a problem they discovered with my air bag and I wasn’t asked to prebook for that appointment before leaving with my vehicle. Once I came in to pick up my car it was more of an “oh you need your keys” rather than let’s see how else we can help you.
All advance promises were met.
Josh and Chris are always helpful and courteous always a pleasure to know they’re around
Very professional,tires rotated, car washed.
Thank you for a pleasant, professional and timely service experience. I appreciated the explanation of everything done. Any additional questions were answered. I also appreciated the comfortable, clean waiting room. Great experience.
Very helpful professional and frirndly
Job was completed in a timely manner.
I've been coming to all star kia in san bernardino for years. I bought 2 of the best cars I've ever owned from this place. Chris does an excellent job providing great customer service when I bring my car in for regular maintenance or the occasional repair. I love the friendly & honest service I get from the service dept. I will always be a customer of All Star Kia San Bernardino.
I wanted my sunroof fixed covered by warranty but was told I should fix the small broken glass panel first but was not covered under warranty, I was not convinced that this was in my best interest.
I just hope that what was done to my vehicle was the right thing.
Chris has been there for all my service needs and help me out in any way he could
Service did not take long.
Staff was very friendly.
Happy with service and response time for my visit.
Absolute love the service department! They always do a great job with my car and have it done in a timely manner.
The service was fast and efficient
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