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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3371 reviews 75%
4 star 775 reviews 17%
3 star 60 reviews 1%
2 star 157 reviews 3%
1 star 160 reviews 4%
Review Us
Joseph C.
5 out of 5
8/5/2024
Quick friendly service
Denese G.
5 out of 5
8/4/2024
Very personable and explained what the service I needed.
Peggy F.
1 out of 5
8/3/2024
Like to know what kind of Synthetic oil was put in my vehicle and have an oil change. Take less than 2 1/2 hours.
Leland C.
4 out of 5
8/1/2024
I will answer the questions.
Thomas O.
5 out of 5
8/1/2024
Ok
Renato O.
5 out of 5
8/1/2024
Im happy that Hyundai of Bakersfield is keeping up with vehicle recalls. Give me peace of mind that whatever needs to be updated/repaired is well taken cared for. Thank you.
Lavail J.
5 out of 5
7/31/2024
Thank you
Diana G.
5 out of 5
7/31/2024
Made me feel comfortable and taken care of.
Richard R.
4 out of 5
7/30/2024
Dezirae was professional, polite, communicated well with me and was very thorough in answering questions. Highest quality service advisor I’ve dealt with. ????????????????????
Melissa K.
4 out of 5
7/28/2024
David did an amazing job and went above and Beyond to fix my car and get me back on the road. I drive two hours to use Bakersfield Hyundai service department because I’ve found nothing else better around where I live.
Leonardo V.
5 out of 5
7/28/2024
Very professional
Timothy R.
5 out of 5
7/28/2024
Good job on my car as always
Melissa B.
5 out of 5
7/27/2024
Dezerae was very friendly and extremely helpful!
Joanie T.
5 out of 5
7/26/2024
Good service
Jennifer C.
2 out of 5
7/26/2024
The service department is not very considerate of our time. They wait until almost the end of the business day to communicate what os happening with our car. The link that you all provide is NEVER updated when the service dept. has our vehicle. And the people that we encounter on the phone lack professionalism. They speak to us, customers, as if we were a peer or as if we are intruding on their day.
Brittnee M.
2 out of 5
7/26/2024
I had an appointment 2 times this week and both visits took 4 hours. A service should never take that long with an appointment.
Ronald F.
4 out of 5
7/24/2024
Don't know what Alias is
Wayne K.
5 out of 5
7/24/2024
Very pleased with Christian Olmos service.
Rosie D.
5 out of 5
7/20/2024
Adrienne was friendly and very efficient at her job
Yamhel D.
1 out of 5
7/19/2024
I was told that I only needed to wait 45 minutes, so I decided to wait for my car.it took over 2 hrs. If they told me that they needed more than an hour, i would have gone home.

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