Bakersfield Hyundai Auto Repair Service

Well done

You guys are always awesome!

This is an ongoing process so my appraisal of the situation is that Mr. Davalos he is doing his best to resolve the issue but I still have not had a completely satisfying experience. I certainly don’t appreciate being asked if I would like to trade a car in as this is about having the car that I just purchased serviced and I am not interested in anybody looking to profit off of my experience in service.

The staff is always very polite and they take good care of me.

Recommendation thresholds where not explained to me.

100 percent satisfied with the courteous and professionalism shown by Mr. Cortez

Great customer service.

Very professional service team at Bakersfield Hyundai dealership

Great service!

Thank you for taking car of my vehicle in a timely matter, and thank you for the waiting room accommodations!

Adrienne is a excellent asset and representative to Bakersfield Hyundai. She addressed an oil leak issue immediately after I had it previously serviced a few days ago. It turned out to be nothing and had a mechanic go over everything with me as well. I am very satisfied with the service I received.

Great service every time I go. Joey is the best.

Joey is always a pleasure

I had an amazing experience purchasing my car! Service Dept took care of my car for the oil change and double checking my transmission.

Joey treated me like family. Good guy and good crew. Keep up the good work.

I was a walk-in enjoy got me in and out within two hours

Always the best service in town, it's a great dealership going there is like visiting an old.friend Mr David Clark is amazing this man not only delivers great service but has a plethora of knowledge and is compassionate and makes what ever expirience the most pleasent

Worst customer service I have ever received. Service advisors ignored me. Appt time was 8:30am. Vehicle was not taken to be worked on until 9:18am. No place to sit and wait for vehicle. Told to wait in portable trailer. No room to sit inside there either. Potta-potty for a bathroom. Are you kidding me? Vending machine was broken. All beverages were very hot. No sign on machine. Employee told me after seeing me putting money in the machine and expressing frustration at receiving a hot Diet Pepsi, “oh yeah, it’s broken.” Dirty service department employees were taking breaks in portable supposed to be used for customers. Employees eating snacks in there with customers. Had to request vehicle from device advisor as I was tired of waiting and vehicle should have been done. Not even sure the service requested was even completed.

David great as always

Thank you to all the service department workers that serviced my car. I appreciate you all working me into your busy schedule! Thanks again and may God bless you all! ????——Elizabeth S