Service Center

Real Reviews From Verified Customers

Irma S.
5 out of 5
7/14/2022
Well done

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Irma! We appreciate your business and look forward to years of service with you.
Richard C.
5 out of 5
7/14/2022
You guys are always awesome!

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to share this with us, Richard! We appreciate your business and look forward to years of service with you.
Salvador Jimene.
4 out of 5
7/9/2022
This is an ongoing process so my appraisal of the situation is that Mr. Davalos he is doing his best to resolve the issue but I still have not had a completely satisfying experience. I certainly don’t appreciate being asked if I would like to trade a car in as this is about having the car that I just purchased serviced and I am not interested in anybody looking to profit off of my experience in service.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to share this with us, Salvador.
Tenaya W.
5 out of 5
7/9/2022
The staff is always very polite and they take good care of me.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Tenaya! We appreciate your business and look forward to years of service with you.
Albert W.
2 out of 5
7/8/2022
Recommendation thresholds where not explained to me.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Albert. We're so sorry to see this. At your convenience, please call George Rice, our Service Manager, at 661-834-5300.
Vincent P.
4 out of 5
7/8/2022
100 percent satisfied with the courteous and professionalism shown by Mr. Cortez

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Vincent! We appreciate your business and look forward to years of service with you.
Alondra H.
5 out of 5
7/7/2022
Great customer service.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Alondra! We appreciate your business and look forward to years of service with you.
Joe T.
4 out of 5
7/7/2022
Very professional service team at Bakersfield Hyundai dealership

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Joe! We appreciate your business and look forward to years of service with you.
Mireya A.
5 out of 5
7/7/2022
Great service!

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Mireya! We appreciate your business and look forward to years of service with you.
Erik Z.
4 out of 5
7/7/2022
Thank you for taking car of my vehicle in a timely matter, and thank you for the waiting room accommodations!

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Erik! We appreciate your business and look forward to years of service with you.
David G.
4 out of 5
7/7/2022
Adrienne is a excellent asset and representative to Bakersfield Hyundai. She addressed an oil leak issue immediately after I had it previously serviced a few days ago. It turned out to be nothing and had a mechanic go over everything with me as well. I am very satisfied with the service I received.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, David! We're happy to see that you had an exceptional experience with us, and we'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to years of service with you.
Valerie S.
5 out of 5
7/7/2022
Great service every time I go. Joey is the best.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Valerie! We appreciate your business and look forward to years of service with you.
Rawlyn C.
5 out of 5
7/7/2022
Joey is always a pleasure

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Rawlyn! We appreciate your business and look forward to years of service with you.
Natasha E.
3 out of 5
7/6/2022
I had an amazing experience purchasing my car! Service Dept took care of my car for the oil change and double checking my transmission.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Natasha! We appreciate your business and look forward to years of service with you.
Jason D.
5 out of 5
7/6/2022
Joey treated me like family. Good guy and good crew. Keep up the good work.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Jason! We're happy to see that you had a great visit with us, and we'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.
David B.
4 out of 5
7/6/2022
I was a walk-in enjoy got me in and out within two hours

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, David! We appreciate your business and look forward to years of service with you.
Elvira G.
4 out of 5
7/3/2022
Always the best service in town, it's a great dealership going there is like visiting an old.friend Mr David Clark is amazing this man not only delivers great service but has a plethora of knowledge and is compassionate and makes what ever expirience the most pleasent

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to share this with us, Elvira! We're happy to see that you had another great experience with us, and we'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.
Corey W.
2 out of 5
7/3/2022
Worst customer service I have ever received. Service advisors ignored me. Appt time was 8:30am. Vehicle was not taken to be worked on until 9:18am. No place to sit and wait for vehicle. Told to wait in portable trailer. No room to sit inside there either. Potta-potty for a bathroom. Are you kidding me? Vending machine was broken. All beverages were very hot. No sign on machine. Employee told me after seeing me putting money in the machine and expressing frustration at receiving a hot Diet Pepsi, “oh yeah, it’s broken.” Dirty service department employees were taking breaks in portable supposed to be used for customers. Employees eating snacks in there with customers. Had to request vehicle from device advisor as I was tired of waiting and vehicle should have been done. Not even sure the service requested was even completed.
Derek L.
5 out of 5
7/2/2022
David great as always
Elizabeth S.
5 out of 5
7/2/2022
Thank you to all the service department workers that serviced my car. I appreciate you all working me into your busy schedule! Thanks again and may God bless you all! ????——Elizabeth S

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