Bakersfield Hyundai Auto Repair Service

They didn't fix the problem. Now I have to return my car again. They wanted to keep my car til Tuesday with out loaner car.

Adrienne is the best! She is very helpful. I can tell she really tried her best effort to solve customer’s problems.

Great service and great service team. Joey Cortez treated me very well. There were no surprises. I felt like I was treated like a valued customer.

Thank you, Joey. You and your crew were always very pleasant during this repair process

Excellent service, always feel welcomed when I go. Everyone is helpful and they value their customers. Excellent!

Everything was fine.

Adrienne always does an amazing job when it comes to me and my vehicles. Everyone In there knows I only see her or at times Joey, that's it. While I know this comment section is more geared towards talking about Adrienne. During my visit I was highly disrespected by one of your maintenance workers, this worker that morning was placing powdered doughnuts in the container and had asked me who I was and looked me up and down a few times and asked me 3 times was I there to drop off a car. My appearance and how I dress doesn't warrant anyone sizing me up asking me who I was before I grab a powdered Doughnut. I can only assume because I'm a black man who just woke up and put on shorts and a tank top with sandals. I highly recommend you correct this and he knew he was wrong and tried to clean up after he questioned me to move my vehicle. This is one of these situations that if it happens again I will let all of my family and friends and all of my fathers retired NFL Football players to know about how I was stereotyped by your establishment. I wrap it all up to say that Adrienne has a beautiful smile with her service and is intelligent enough to be able to diffuse the situation by her great customer service. She's an asset to your company because had it not been for her the situation could have went another way.

The greatest service department EVER

I think the service was fine but when somebody does a complementary cleaning of the car it should be an actual cleaning not a superficial year. The windshield was still filthy in the front grill was full of bugs not to mention the inside was just left as it was.

This is the second time we have brought in our Santa Fe to get the second key cut and programmed. We will have to come back again to get it cut due to the tech not being in the shop. Someone should have called us the morning of our appointment to let us know the tech wasn’t going to be in. We also have to bring it back to have someone look at collision detection system. We bought this car on June 6 and we have been told it was a certified used car. And we will be back at the service Dept.

The job took a little bit longer to be done & to find out the problem on my car but by the end finally repaired & Adrienne zepeda she was so helpful & politely answering our questions giving her good credit, tnx for the whole Team of Hyndai.

U were extra kind in listening to my needs and requests. U were quick to make me a follow up appointment. I'm sorry U must work on the July 4th Holiday, without a bonus salary.

Price for oil change was competitive and fair. The place to go when the multi-point checklist is added, ensuring there's no hidden problems. Nice to go someplace that will routinely check for recalls, software upgrades, etc. and take care of them.

Thank you so much you have such a wonderful team there at Hyundai and I truly appreciate all your help you all are very professional and I truly appreciate my Hyundai And knowing that the team there is always there to give her any service and fast and very well done may God Bless you all

Mr. Cortez was extremely kind and helpful. I was vey happy with the customer service provided by him and the Hyundai team.

My car was serviced in a timely manner! Front desk was also super helpful & kind.

Gilbert is the man. Took care of my business

The service was awesome, everybody there was very friendly and very helpful. I would bring my car back there anytime for service

Joey, is literally the best hands down!! Always so super helpful when I bring In my sonata

Thank you for making this process as quick and easy as possible. Ms. Zepeda answered every question and was proactive in communicating, keeping me in the loop about the progress of my car.