Wonderful communication and great feedback
Everything went well good timing and Gilbert took care of our vehicle and made sure everything needed was done.
David Clarke is the epitome of courteous and excellent service.
Every person in the service department was professional and friendly. When it is time to get a new Hyundai I will visit again. Joey Cortez was especially helpful and courteous.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to share this with us, Betty! We appreciate your business and look forward to years of service with you.
Friendly, attentive and timely.
My service appointment was for 10:30. Almost two hours later I called to get a status and told it would be a few more hours. What’s the point of making an appointment? Thankfully, my daughter did not have to wait much longer after my inquiry.
Service wait times have increased and it’s not worth it to continue to wait for hours when I can get the same service at Jiffy Lube. Free oil change or not, time management, service scheduling needs to be re-evaluated.
Our 4th purchase with Hyundai and I’m hoping things like the above get addressed. No one has hours to wait for an oil change.
Joey was an absolute pleasure to work with.
Joey is always the best. Same with David. Like I always said Bakersfield Hyundai has the best service.
Fantastic service. Adrienne was wonderful.
This is the second time we’ve had our vehicle oil change done after purchasing our 2022. After reviewing our previous statement we noticed that we were charged $20.00 more for the same service as before. We always keep our receipt. We thought it was a bit much. Then after reviewing our receipt and comparing both. It came to our attention that we paid more this time. Not satisfied!
Gilbert was helpful and thorough in his service. I would recommend him to everybody.
Everyone with whom I spoke was friendly and helpful. They made both visits yesterday and today were stress free. Thanks to all of them.
Always a great job and recommendations! Gilbert is always great!
David Clark is awesome to work with.
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