Service area way too small, repair cost too inflated and not associated with my insurance company.
Adrienne was terrific!
Excellent customer service
Thank you
You got right on it,so I could get on with my day YThank you
David Clark He has amazing customer service And I like the way he treats customers That's why he makes me go every single time to do my service in Hyundai
I will not go anywhere else for the service I receive at Hyundai service department and sales men,and women Hyundai #1. I will tell my friends an family members to go to Hyundai for their next ???? or suv, or used auto. Hyundai #1 my experience with Zepeda, all Professional
Gilbert went above and beyond and retrieved diapers and wipes from my vehicle for my child and was very accommodating of my 18 month old
Very friendly and considerate
Mr. Joey Cortez was polite and provided exceptional service to me. I appreciate his work and attentiveness.
Exceptional.Stayed in contact made sure we were aware of everything going on Fast service
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Julie! We're happy to see that you had a great visit with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.
The staff looked busy upon arrival but they were all professional and made my family feel welcome. Our vehicle was in and out for service and everyone that was on site when we arrived were very welcoming, professional, kind, and knowledgeable. My family and I really appreciate Hyundai and the service that we always receive. Big thank you to everyone (:
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to share this with us, Jaime! We're happy to see that you had a great visit with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.
People was so nice and fast service great job thank you
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to share this with us, Susan! We appreciate your business and look forward to years of service with you.
It's ok, THANKS????
Bakersfield Hyundai Auto Repair Service Replied:
Thank you, Elida! We appreciate your business.
Joey was very knowledgeable and professional. He got my car in and out for a warranty issue in one day, as promised. He also provided me with pricing on a few things that were needed in my vehicle. I would not hesitate to contact Joey again for future service.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to share this with us, Dean! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.
David is awesome and deserves a raise!
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for your kind words, Josiah! We'll be sure to pass them on to David. We appreciate your business and look forward to years of service with you.
Great service as always.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Charles! We appreciate your business and look forward to continuing years of service with you.
Your service tech, David, is very good at his job and has shown himself to very trustworthy. I would buy another Hyundai because the service department and the quality workmanship of the vehicle.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for your kind words, Darrell! We're so happy to see that you've had nothing but exceptional experiences with us, and we'll be sure to pass this on to David. We appreciate your business and look forward to continuing years of service with you.
Joey Cortez was very helpful with me when I got my oil changed. I give him a 10/10 on good service.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Craig! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.
I had my tires rotated and balanced. However, by the time I arrived home in Tehachapi, the pressure readings were off (and way too high) for the altitude and needed to be adjusted. Also, even though there was outside seating, both benches are located next to either overflowing trash cans, car exhausts, or the portable restroom. There needs to be an outside area for waiting customers, that is comfortable and clean (especially during construction).
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for your feedback, Rudy. We're sorry to see that you didn't have the best experience with us. We appreciate your business and your patience.
They applied protector over a sticker. I'm so mad I have to waste gas and put miles on my car because someone didn't do their job correctly, nor was it inspected before they called to tell me it was ready.
Bakersfield Hyundai Auto Repair Service Replied:
Denise, we're so sorry to see this. Your review has been shared with our Service Manager, George Rice. At your convenience, please give him a call at 661-834-5300.
Mr. Cortez gave us exceptional customer service! Always took my call and explained the process. I was very satisfied because he always kept In Communication with me and my husband. Once the car was ready he personally called and text us. I would definitely refer others to Hyundai because of Mr. Cortez. Thank you
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to share this with us, Jose! We're happy to see that you had a great visit with us, and we'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.
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