We come to you to have our car serviced because of David Clark. He is helpful, honest and friendly. Trust him implicitly. I wouldn’t go anywhere else. He will bend over backwards to fix everything properly
I made an appointment for 10:45. I was told it would be only a few hours. I did not pick up my car until 5:30. What was the point of making an appointment when it wasn’t honored? I would have expected that if 8 was a drop in, but I wasn’t .
She was great! Very attentive and professional.
Alyssa was personable, helpful and very communicative. She kept me in the loop throughout my stay at the dealership during my service.
David the Service Adjustor is great.. Has great communication skills and kept me informed at all times.
Christian was great. He told me it would take 2.5 hrs for oil change and tire rotation, he was spot on. He also set us up with a Lyft to the mall. Great experience all around . Thanks Christian!
The service on my vehicle was satisfactory but took some time to complete (a lot of vehicles needed to be serviced).
Adrienne is an all star employee at Hyndai. With all the bad luck I've encountered with the needed maintenance of my vehicle, she was there to provide remedy and solutions to my ordeal. If anyone deserves a raise, it's her.
Not sure if recall was corrected? Car wash was not done
Thank you, Christian ???? job well done. see you soon.????
Adreinne worked all the way with my repairs and kept me awair of any issues. Thanks so much for proactively working
Appreciate the prompt service
took to long to change oil almost 2hrs
The last two occasions that we had our car serviced at Bakersfield Hyundai, Joey Cortez has been our service advisor. He was always been very professional and very knowledgeable in dealing with our concerns.
Adrienne was great. Very helpful and so nice.
so happy with Alyssa Hernandez. She went beyond to make sure that I had everything I needed and I was OK. She was quite an addition to your team there he is top not my only problem was I have to come back in because he didn’t have the trunk part that was needed to repair my car. It was nothing to do with Alyssa. It was just the parts had to be ordered to fix the latch on the trunk so I have to come back in whenever you receive the parts. The rest of the service was perfect. thank you.
Very kind, friendly and helpful greatly appreciate her help during my service
Customer service and friendly staff makes this dealership excell..
You guys always do an amazing job thank you!!
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