I'm greeted nicely , feel confident work is done correctly
David was phenomenal, made the entire experience seamless and was great about communicating with me.
I appreciate the outstanding service I receive every time I visit.
Adrienne was kind to provide the appointment on short notice. Abel is great technician! He also pointed on the minor leak I had on my engine oil bolt. Got it fixed after leaving the dealership. Smooth experience. Appreciate much.
Courteous, thorough and knowledgeable. I was pleasantly surprised by everyone.
So kind and accommodating
Christian Olmos was very helpful, professional and knowledgeable.
Alyssa was pleasant and kept us informed. We appreciated her helping us.
My service warning was not reset, feels like it was not fulfilled completely.
It was busy right before the Holidays. Customer service was good and well done.
Very professional good customer service and very friendly
Every time I go in for a service, There is always something going on my previous experience was there was oil splattered all over my engine and had to drive all the way back the next day, which was a complete waste of time for me, and my most recent visit. I waited over 4 1/2 hours For a service. Within two hours, then I checked up on my status and all I got back was a they are doing final touches then an hour goes by and I still haven’t gotten in my car even after the fourth hour, I had to wait another 30 minutes to get my car. they said they had a lot of appointments for that day, but I don’t understand why there was so many appointments if they don’t have the capacity to take all of them.
Alyssa was very professional and gave us the answers we needed
Hyundai has earned my loyalty with their automobiles and customer service.
Thank you to Christian and Bakersfield Hyundai. Your dealership always goes above and beyond.
Service appt was scheduled in a timely manner when request was made. Mr. Clark was courteous and informative with notifications and how long service may take and when it was completed. I was totally satisfied with the whole experience.
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