Service appt was scheduled in a timely manner when request was made. Mr. Clark was courteous and informative with notifications and how long service may take and when it was completed. I was totally satisfied with the whole experience.
Alyssa was very friendly and professional. Fantastic communication andcustomer service! She will be my go to service rep moving forward
Yes she was very helpful and professional. Although when told the filters were needed to be replaced, I was not given the option to replace only 1 until I was checking out I would have replaced the air filter but it was too late …
She had great customer service skills and made us feel very welcome. She was very friendly and we appreciate the perfect customer service that was given by Alyssa to me and my daughter! Thank you so much Alyssa for everything!
My appointment was 9:15 AM. I arrived dealership at 9:17 AM and waited in the waiting area as I told when checking in. The service completed at 1 PM. 3 hours 30 minutes for this job? Way too long. Don't take too many appointments at same time!
I would have liked the headliner in my car to be repaired while I was there. But I’m told that I can get it done next week. Otherwise I was happy with the service I received.
My service advisor was Alyssa Hernandez , not the person you submitted
Alyssa was great! Answered my questions with a smile even with the line and work load.. I appreciate the customer service
If you’d like to discuss, please call me.
Same day service, done correctly.
I always get the. Best service at Hyundai! David & Joey are awesome!!
Usually the service is great, but this last visit I waited 3 hours and 23 minutes
Appointment was scheduled for 1130, yet the vehicle was not completed until 4pm. I do not feel that my car was attended in a timely manner as I did not expect to spend more than half of my day waiting for an oil change.
All the staff are very attentive and helpful .
The maintenance coordinators are great. Adrienne Zepeda really went the extra mile by keeping me informed and being attentive to my car repair needs. Thank you Adrienne.
I am very satisfied with the service I get from Bakersfield Hyundai. I get my service done when it suits me . I was always get walk in for my car service . Christian was very professional in his job .
Thank you for providing transportation for me . Great service
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