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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Cheryl D.
5 out of 5
11/7/2023
Steven was great! He explained everything in a way I could understand it.
Oleg P.
5 out of 5
11/7/2023
Quick and professional advice and service.
Alan D.
5 out of 5
11/7/2023
He was efficient, professional and kept me informed re: timing and services.
Natasya M.
5 out of 5
11/7/2023
Jonathan was very helpful, everything is excellent.
Bhadraraju N.
5 out of 5
11/6/2023
Nice and professional
Jeffrey K.
5 out of 5
11/6/2023
Top notch customer service!
Charles J.
4 out of 5
11/5/2023
Kelli explained the situation and showed me potential problems that would be necessary in the future.
Luis C.
4 out of 5
11/5/2023
It was a great experience. I am thoroughly impressed with Steven and the rest of the service team. You guys made me feel so comfortable and confident. It felt truly like I was getting a royal treatment. So please and happy that I made the right choice purchasing a great Acura vehicle instead of going back to a BMW. Steven and the girls are amazing, kind and gracious! Thank you so very much!
Carolyn C.
4 out of 5
11/4/2023
There were some text and phone problems but weren't Steven's fault.
Robin P.
1 out of 5
11/4/2023
I’m still having the same problem. Cam me at ****-****-xxxx
Arnold I.
4 out of 5
11/3/2023
It was a pleasant service experience, Mr. Steven made me aware of all details about paint repair and notifying me the status until it was finished. Good service which compensated my prior frustrated inquiries.
Byron C.
4 out of 5
11/3/2023
Friendly, and bilingual
Bruce L.
5 out of 5
11/2/2023
Job well done
Dennis K.
4 out of 5
11/1/2023
He's a great representative for your dealership
Shannon P.
5 out of 5
11/1/2023
Steven was great! Thank you! I will be back.
Donlen Trust.
2 out of 5
11/1/2023
Please call me at ****-****-xxxx and let me know what is going on. The car is in service since Monday and today is Wednesday afternoon. I think someone should call me and explain the situation. Acura MDX Donlen Trust
Larry T.
4 out of 5
11/1/2023
Jose was a pleasure to work with. My son’s car was delivered by truck from Oregon. He immediately had technicians look at it and assess the issue. By noon the car was fixed and being washed. I was very impressed with Jose and your Acura dealership I’ve never dealt with before.
Roberta F.
3 out of 5
11/1/2023
Kelli was just fine. Nick handled most of it. My only issue was that my full diagnostic fee of$204 wasn’t put toward the battery I ended up buying because it was explained that the tech had to get paid. He only gets .4 of an hour for a battery installation. That’s not how it is initially explained to customers.
Mike C.
4 out of 5
11/1/2023
Very satisfied , Thanks , but sitting there for two and a have hours wish you had those good munchies you had before the remodeling . Steve is very good and it’s nice to see Nick still working . Thanks again .
Heidi D.
4 out of 5
11/1/2023
My car was ready when promised and Steven checked on me half way thru. He explained what was done. Very professional and knowledgeable.

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