Kelli was pleasant upon my arrival, kept me well informed, and escorted me to my car after service and a wash. Great job!
Gerda did such an amazing job! Thank you team!!!
Kelli was helpful and professional. Friendly and did her job well and efficiently
The whole team at McGrath Acura truly understands and delivers exceptional customer service. Thank you
I have been the owner of my RDX 2011 since November 2013 and I still pleased with it. I think the biggest reason is because of the service that I have received in all the yrs of being a customer of McGrath Acura, Libertyville. I’ve never had to bring the car back for the same problem. The integrity of this dealership is tops. The team is trustworthy and I will and have recommended this dealership to others.
I’ve been a Mercedes Benz customer for the last 5 years. My experience with Steven and the McGrath Acura service team today far exceeded my expectations. Frankly, I felt valued, seen, and heard. Grade A first impression!
Gerda was very friendly and professional and helpful. She is a very valuable employee at your dealership on Sundays. Thank you, Alana
The dent was on a curved surface and it was done the best that it could be and I’m satisfied with that.
Thank you
Honored every promise made. Courteous and professional.
She was fantastic with explanations and what my car needed!
The very best outstanding
Exceptional customer service by Steven Weathers when asked about specifications on different types of engine oil and Transmission oils over the phone as well as in person a very friendly and warm manner twords people in the upmost professional manner , this is the definition of Acura High class Service!
Jose from service sept is excellent, takes good care of me
when I come. Very knowledgeable and good communication
I am very impressed with him and the rest of your staff
They suggested brake, tires and all wheel drive service. I have new tires, new brakes and rotors and have a two wheel drive car.
McGrath Acura took me immediately when I called about my blind spot blinker problem. I’ll find out Monday how to fix it and how much it will cost.
Wait time not in line with estimate not ssure about the work. Need to have the area buffed out to see...
Steve was very helpful and kept me informed with my service and also taking care of items on the list after the inspection. Had my vehicle ready to go quickly.
There is a reason I always bring my car to Magrath: it’s people like Steve like Bruce like Luigi…indeed like any of the staff I’ve had the pleasure to work with. Jon G
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