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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Richard K.
5 out of 5
7/13/2023
Explained everything including cost, worked efficiently.
Michael A.
5 out of 5
7/12/2023
Thank you!
Lee L.
5 out of 5
7/12/2023
10
Christian M.
5 out of 5
7/12/2023
Kelli was great! She ensured that I was satisfied with the service my car received
Edwin M.
5 out of 5
7/11/2023
Greda was great and Nick is great as well. Thx Paul McKernan
Kyle F.
5 out of 5
7/9/2023
Very polite and patient, he broke down exactly what was looked at with my car.
Kurt F.
5 out of 5
7/9/2023
Kelli was very informative and friendly
Antonio W.
5 out of 5
7/9/2023
Best customer service
Maggie P.
5 out of 5
7/9/2023
Steven was very nice, prompt and extremely courteous. He took the time to explain everything and make sure we completely satisfied!
Theodore B.
5 out of 5
7/9/2023
Job well done.
Robert L.
5 out of 5
7/9/2023
Gerda was very attentive and explained everything. Really appreciate the friendly and helpful service at McGrath.
Kevin Z.
5 out of 5
7/9/2023
Excellent service
Janet B.
5 out of 5
7/9/2023
Absolutely professional and top notch service could not be more pleased.
Trenetta P.
5 out of 5
7/8/2023
Jordan provided great service and went above and beyond
Mcgrath Acura.
1 out of 5
7/8/2023
lies, deception and broken promises.
Walter W.
4 out of 5
7/7/2023
Gerda was excellent. Quick, focused on the problem and resolved it in short order. Wonderful personality and a total joy to work with. She is a keeper!!! Thanks so much. Wally Winkel.
Prentiss L.
4 out of 5
7/7/2023
Steven Weathers demonstrated outstanding customer service! He was very friendly, knowledgeable and helpful; listened very well and understood my service needs; accurately advised me on service time required and related progress; and was efficient in reviewing the services I received and related costs when checking out for payment. Steven is easily in the Top 1% of all dealer service advisors - regardless of auto brand and/or dealership - that I have worked with during my long car owning history.
Anneli D.
4 out of 5
7/7/2023
Great job Kelli! Service at Acura of Libertyville continues to be an excellent value. We will continue to rely on your assessments of our Acura vehicles and services you provide. Keep up the good work.
April S.
5 out of 5
7/7/2023
Kelli and Ben took great care of us and my car!
Darlene B.
5 out of 5
7/6/2023
Jose is very courteous and professional and caring. Jose represents a true extension of Acura image. Thank you for hiring Jose.

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