My wife was told that her coupon that expires in September was not valid because it expired already and was charged an extra &30+ I still have the coupon
Steven, was fantastic!
Very upbeat engaging personality
Incredibly knowledgeable and thoroughly explained everything to me.
Gave me good status updates.
Completely satisfied with the service I received.
It was an absolute pleasure interacting with Steven.
Your kindness and thorough explanation
Are your strong points.
Steven was amazing! He kept me updated. Provided me with some tips regarding gas mileage.
I always get great service when I come, Jose R takes good care
of my concerns
Steven was very nice and made sure we understood all aspects of our service. The porter however didn’t do a great job washing the car. Still had marks on the windshield, mats weren’t cleaned and back tailgate still had dried dirt by the Acura logo. I’ve had numerous car washes with you and this is the first time ever having an issue.
Gerda did a wonderful job of keeping me informed on the progress and status of my repairs. She was professional and represented the Libertyville location very well.
Steven did an excellent job explaining all the maintenance options and what needed to be done.
Finished in time expected and all work fully explained.
She was fantastic!! 5 out of 5 stars!
Steven was amazing and great in keeping me informed of my vehicle.
He was very thorough with explaining the condition of my MDX Acura.
Great service. Explained all the maintenance issues.
My car was not washed or vacuumed
I cannot express my gratitude enough. I am so thankful for Jose
Stevens Customer Service levels are above the charts! His compassion for the ongoing problem with my vehicle was resolved and I’m very happy about that. It took me two years to get this resolved, but he was able to do it.. it’s very much appreciated, his levels of service outcomes for me and my vehicle are commendable!
Thank you
Jose was very friendly and explained the
Service my car needed. He made sure I
got a loaner from the dealer, because of the amount of time it would take to complete the work. I called him a few times to ask questions. He answered the questions I had and was very helpful
As usual the service was excellent. Thanks to Bruce, Nick,Alberto, and yourself. Have a good July 4 holiday
For being new Gerda did a very efficient job explaining thoroughly what my car needed and the services that were done on it. I was only coming for an oil change and she told me about the discount which not only saved me money but also came with a service check for my entire vehicle.
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