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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Gloria R.
5 out of 5
2/28/2024
Enjoy the friendly service
Ignace B.
2 out of 5
2/28/2024
Had to return to the dealership after an oil change. The mechanic found oil residue which was not cleaned off aftef the oil change. Unfortuneatly, I had to leave work early, this was an invenience to my schedule. Service advisor Jonthan was very professional. The issue was the work by the mechanic resulting on a return to the dealership. Thank you for asking about my recent experience.
Donlen Trust.
5 out of 5
2/28/2024
Good service
Billina R.
5 out of 5
2/27/2024
He's always professional and curiosity and very good team of men and women.
Meinhard G.
3 out of 5
2/27/2024
Don't inflate tires to 36 inside, 10 minutes later they were 37. I think 33 is the right number.
Ignace B.
5 out of 5
2/25/2024
Everything went well. Very satisfied!
Scott T.
4 out of 5
2/24/2024
Al good in the end
Tom K.
5 out of 5
2/24/2024
Steven always goes above and beyond to make sure any questions and concerns are answered.
Stuart S.
5 out of 5
2/24/2024
Service department, as always, has taken good care of my RLX.
Connie Y.
5 out of 5
2/23/2024
Staff is extremely polite and goes above and beyond to help customers
David S.
4 out of 5
2/23/2024
Went out of his way to find a fix for my car and displayed initiative to get the parts, schedule the appointment and make sure it was fixed. I was about to use double stick tape because I had been told repeatedly that this problem couldn’t be fixed. I’m very pleased with his help on this! He’s a keeper!
Salvador C.
4 out of 5
2/23/2024
Honest mistake really happens and nobody is perfect. Thank goodness I have noticed on time. No hard feelings about what happened. Thank you for taking care of the situationz
John V.
5 out of 5
2/22/2024
Always great attention and service
Alejandro C.
5 out of 5
2/21/2024
Kelli was awesome
Andrew L.
5 out of 5
2/20/2024
One of the best experiences I’ve had for car service
Rebecca Z.
4 out of 5
2/19/2024
Steven was a pleasure to work with and explained everything in detail so I fully understood what the service included, why it was needed and exactly what I was paying for.
Gajinder S.
5 out of 5
2/19/2024
Great experience overall as always
Eduardo H.
5 out of 5
2/19/2024
Great service, Great experience
Jennifer H.
4 out of 5
2/19/2024
Got there at 5:50 PM and left at 6:15 with a new battery. So very pleased. Had purchased the “now dead” battery on July 24, 2023…but it died. After hours waiting for a jump from USAA, was able to arrive in time in Libertyville to get it replaced. Thank you.
Stuart M.
5 out of 5
2/19/2024
Nice guy. Clear communicator. Seemed very credible.

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