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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Bernard M.
4 out of 5
1/28/2024
Nothing short of outstanding.
Kenia J.
5 out of 5
1/28/2024
All time we have a great experience there.
Carmela B.
5 out of 5
1/27/2024
She was precise on amount of timeservice would take. Kept us updated on progress.
Mark D.
5 out of 5
1/27/2024
All work was done timely and professionally. Jonathan was very helpful! Thank you!
Denise S.
5 out of 5
1/27/2024
Thank you ????
Carlo D.
5 out of 5
1/26/2024
Appreciate the good communication.
Rob M.
5 out of 5
1/26/2024
Jonathan provided great customer service.
Lenny O.
4 out of 5
1/25/2024
Excellent responsiveness and customer service. Made an effort to get to know me as a person as well as taking care of all the vehicle logistics. My experience with mcGrath’s support team and quality of servicing the car was one of the top reasons for my new car purchase. I can’t say enough good things about Juan and Nick’s Team. Best service I’ve had anywhere. Thank you. —-Lenny
Kyle S.
3 out of 5
1/25/2024
I will fill it out.
Steven W.
5 out of 5
1/25/2024
Wonderful service advisor, funny name though.
Philip G.
5 out of 5
1/24/2024
Stephen did a great job from start to finish. Explained what was going to be completed in the cost. Excellent job done.
Cendy R.
5 out of 5
1/24/2024
I had the pleasure of being assisted by Kelli. I cannot speak highly enough of the exceptional service she provided. From the moment I arrived, Kelli was incredibly welcoming and helpful. She took the time to address my concerns, explained the service process thoroughly, and ensured I left with complete satisfaction.
Lori M.
5 out of 5
1/23/2024
Kelli provided great customer service. She is very kind and answered all of my questions. Great employee.
Paulette H.
4 out of 5
1/22/2024
Kelli was exceptional. Knowledgeable when I had a question and very kind Great customer service today Gave me her card so if need I can call her anytime Thank you
Chandrika C.
5 out of 5
1/22/2024
He is the best service assistant for customer like me … he did his best with me and I am really appreciate ito having him
Thomas H.
5 out of 5
1/22/2024
Friendly and professional.
David M.
5 out of 5
1/21/2024
Happy
Matt M.
1 out of 5
1/20/2024
Wiper blades replaced. Tech installed incorrectly and didn’t test them. I had to come back the next day to have addressed. I hope there is better quality procedures for more complicated repairs. If nothing else, an inconvenience to me. If I hadn’t used them, my young drivers were headed on long roadtrip. Could have been dangerous without working wipers in the winter
Grace B.
4 out of 5
1/20/2024
He was wonderful. Took great care of me and explained what had been done.will definitely utilize your service dept again.
Jeniffer B.
5 out of 5
1/20/2024
Kelli is always wonderful and makes me feel at ease and in good hands whenever I go to service my car.

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