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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1838 reviews 64%
4 star 754 reviews 26%
3 star 59 reviews 2%
2 star 122 reviews 4%
1 star 109 reviews 4%
Review Us
Kurt H.
5 out of 5
11/3/2021
Great and prompt service. Staff members are very professional and pleasant.
George B.
4 out of 5
11/3/2021
Prrfect
Patricia T.
5 out of 5
11/3/2021
Good job...well done...thanks Mark..
William W.
3 out of 5
11/3/2021
One thing I was not happy about was that they picked up my car on Tuesday and didn’t delivered it until Wednesday without notifying me about not bringing it back until today
Malcolm B.
5 out of 5
11/2/2021
I interacted with Mark after Jessica booked my session. As always Mark is very informative and kept me up to date through the time of the service
Michael M.
5 out of 5
11/1/2021
Thank you Jessica for the great service!!
Pamela T.
1 out of 5
10/29/2021
The part replaced was almost white , the color of the MKX was white chocolate which is a cream color so the new part stands out being almost white. Not happy about that .
Charles B.
5 out of 5
10/29/2021
Excellent staff. Personable and professional. Kept me apprised of progress, etc. couldn’t be happier.
Tammy L.
3 out of 5
10/29/2021
Found my problem wasn't what I thought it was and worked with the manufacturer to make it right.
Qlm Leasing.
5 out of 5
10/29/2021
Timely and professional
Lisa M.
5 out of 5
10/29/2021
Brad in service always goes above and beyond!
Tommy B.
5 out of 5
10/28/2021
Mark was very efficient and punctual. Great service!
Richard R.
5 out of 5
10/28/2021
Good job! Car runs PERFECT
Priscilla H.
4 out of 5
10/28/2021
Island Lincoln mercury service is absolutely the best service I’ve received. Considering I have owned several cars including Lincoln’s Cadillacs jaguars and others is quite a compliment. Rest assured my next car will be a Lincoln.
Mark V.
4 out of 5
10/27/2021
Brad is attentive and communicates very well. He makes our visits easy.
Patel, Sunil.
5 out of 5
10/27/2021
Thank you for everything ????
Victoria P.
4 out of 5
10/27/2021
Excellent job and since they were not able to wash it today I was told I could bring It in Thursday to get the car wash.
Sally K.
5 out of 5
10/26/2021
Brad provides great customer service! He is great about updating and making sure everything gets taken care of.
Donald B.
3 out of 5
10/26/2021
I was without the car for a week. It would have been nice to have had a courtesy vehicle offered after first few days
Robert C.
3 out of 5
10/26/2021
Job done well in less than two hours! However, I was disappointed you did not bring out a new red Aviator for me! Maybe next year! Bc

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