Jesse was OUTSTANDING in handling my work order for M&R on my 2017 MDX. He was polite, proficient, professional and prudent in all his efforts to "get the job done right". He deserves a "10" for his attitude.& performance!
Manny Aschemeyer
Always have great fast service
I used to service all three of my Acura vehicles at Acura of Escondido and now make the drive to OH solely because of your customer service. Robert is the best in class in the business. I have never had an issue since dealing with Robert.
Excellent Customer Service! Fast, friendly and professional. They worked with the maintenance and warranty plan to fix most all of my issues. Still waiting on a part from the factory but Great attitudes, great service and my car was so pretty and clean when they brought it back to me! Love love love Oh! Acura
Robert was was very helpful from the start, very informative and courteous.
Jesse was prompt and friendly when I pulled into the service drive. I explained my issues and he followed up on each item and also arranged for a porter to drive me up to Panera Bread. Car was finished in a timely manner. My overall experience was great!
Robert was awesome to work with! Came in with two kids expecting to get an oil change but after I expressed concerns of an issue of my car he told me that their was a recall that needed to be fixed and it would take about two hours total for everything so he offered me a loaner car! Saved the day so I didn’t have to entertain two little kids at the dealership. I really appreciated that! Everyone was great and friendly!
Setting up an appointment online was quick and easy. Robert was my Service Advisor and I have no complaints! I needed warranty work done and he made the whole process quick and painless.
We were very pleased with the service we received. We really felt that Robert cared and did everything he could to resolve our service issue. He was timely with communications, very clear on resolutions and fees and very pleasant to deal with.
Overall it was just a really great service experience.
Amazing job from the boys at Acura.
Jesse was very friendly and helpful. He kept me updated and I left with no questions.
Jesse rocks, but your prices don't. $4.4k for a simple module? I am rethinking my long term commitment to Honda/Acura.
Excellent service provided by Chad Sobek ??????????
Great service by Jesse. Very nice and helpful. Thank you!
Thank you ! OH Acura for always being kind and helpful.
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