Thanks for checking the A/C system.
Great service. Took my vehicle in with no wait.
I've dealt with Andy before. Just all around nice guy.
Andy was great as always! No issues to report and the wait time was reasonable. I'm always glad to see Andy when I bring my truck or my wife's Pilot in for service.
Never a problem with regard to service. Everyone is so professional!
Kaylen was very polite & kept me informed!
I had a scheduled appointment to have my new key fobs cut and then programmed to my car. It took exactly two hours for that! While others had their vehicles serviced and still got out quicker than me.
Dinorah was very helpful and went above and beyond providing the information needed all the while making sure I didn’t have any questions. She is always very sweet and has a beautiful smile. She is an asset to JOD!
Jack O Diamond is always my first choice for vehicle service. Thanks for everything!
Norah was awesome and took great care of us.
Thanks for the thorough checkup on my Navigator. I had no idea there was any problem with the water pump.
Friendly personnel .. great service
The did a great job great service dept
I got an oil change done and I will be scheduling a appointment to have something else done soon.
Your service representatives are informative & knowledgeable. What I’m not satisfied with is the Honda itself. It appears there is 1 problem after another. We had bought 3 autos from JOD between 2011-2019. We will not buy another Honda. Quality, resale and other issues say don’t buy another. So, there will be no more issues after today. I just traded our 2019 Pilot for a new SUV. It is unfair to say we weren’t satisfied with Kaylen or Andy, we’re not satisfied with Honda. No more showing up there for us.
I always feel like I’m important at the service department. Andy Michaelis has helped me many times over the years and is always so professional and on-point. I love my Honda Pilot and I love the customer care I get at jack o diamonds. I mean every word I’ve written. It’s one of the reasons I’ve had 3 pilots, all from JOD.
Kyle and everyone was great!
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