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Real Reviews From Verified Customers

Service Center Review Summary

5 star 13434 reviews 66%
4 star 4829 reviews 24%
3 star 461 reviews 2%
2 star 782 reviews 4%
1 star 776 reviews 4%
Review Us
Charles M.
5 out of 5
1/17/2025
You forgot to deduct my loyalty reward from my invoice. Othé than that, all good.
Mary M.
4 out of 5
1/17/2025
I found Mr. Sosa completely satisfactory.
Carla J.
4 out of 5
1/16/2025
I was out of town and the efforts to connect with me regarding questions that came up in the service were outstanding. When I returned, you provided a pick up so I could get my car and all was ready to go when I arrived- even a fresh car wash to remove snow. Thank you for your excellent service!
Jan D.
5 out of 5
1/15/2025
Nice job.
Allison V.
4 out of 5
1/15/2025
It’s was easy and fast to get my tire repaired.
Lois B.
5 out of 5
1/15/2025
Wow! What a great technician! **** has personality plus. He was very respectful, courteous and appeared to be knowledgeable.
Laurie R.
5 out of 5
1/15/2025
Austin is courteous, knowledgeable and a very personable rep. Thanks Austin!
Charles J.
3 out of 5
1/15/2025
Austin had a tech look at the problems even though I didn't have an appointment. He explained the process and the fix that was applied.
Donna T.
4 out of 5
1/15/2025
Thank you for taking my call this afternoon.
Gregory G.
4 out of 5
1/15/2025
Julio really went to bed for me to make sure that my warranty was honored by the tire company thereby saving me a bunch of money. I super appreciate his patience and his time!
Jill L.
5 out of 5
1/15/2025
He was very helpful and I truly appreciate that!
Kathy C.
5 out of 5
1/15/2025
Very efficient and always kept me informed
David P.
5 out of 5
1/15/2025
Very good friendly service from Julio!!
Alisha G.
2 out of 5
1/15/2025
I was told my car would be done at 4pm by the gentleman who checked me in. I don't remember his name. My car wasn't ready until 5pm. It wasn't too bad because they let me know ahead of time. I would have preferred to hear 5pm in the first place.
Jennifer T.
1 out of 5
1/15/2025
Russ was nice but seemed like maybe he was new? There was some confusion with my service and I never got a copy of the inspection report so I don’t know what they found. He said you don’t give out paper copies anymore and that one would be text or emailed to me, but I haven’t gotten anything.
Wanda F.
4 out of 5
1/15/2025
Service done in time discussed prior. Questions answered. No issues
Mary K.
5 out of 5
1/15/2025
Very nice to work with the young man
Joanne W.
5 out of 5
1/15/2025
Excellent care as usual.Thank you.
Nicole M.
4 out of 5
1/15/2025
After many terrible years of dealing with my Jeep and local dealership (Luther Hudson), Honda and your dealership has been a breath of fresh air! Love my vehicle, and any minor problems encountered thus far have been addressed promptly and attentively, with zero headaches. Austin is amazingly helpful, personable, thorough, and welcoming. I’m glad to have a dealer and service department I can trust!
Johnine O.
5 out of 5
1/14/2025
Quinton was great and cleared up some service questions I had.

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