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Real Reviews From Verified Customers

Service Center Review Summary

5 star 13434 reviews 66%
4 star 4829 reviews 24%
3 star 461 reviews 2%
2 star 782 reviews 4%
1 star 776 reviews 4%
Review Us
Keith M.
3 out of 5
1/14/2025
Great service Thank you
Mary B.
4 out of 5
1/14/2025
It was Saturday morning and I came in as a Drive - In, without an appointment. Spencer came over right away. I said I had a battery issue, called in yesterday but no appointment times available. Was told I could bring the car and get service as a Drive-In very possibly. Spencer checked the battery, looked like it was an issue and explained a more detailed check was needed. End result was a new battery, quick service, good service! Thanks Spencer,
Bruce H.
5 out of 5
1/14/2025
Excellent service
Daniel B.
1 out of 5
1/14/2025
2:40 appt, work started at 3:30, completed at 4:00, told it was ready at 4:15. Simple oil change and tire rotation. So much wasted time. What's the point of an appointment?
Lief L.
5 out of 5
1/14/2025
Brent was great. Probably the best car in the shop experience I have had in a while
Jason K.
5 out of 5
1/14/2025
Good service
Wayou S.
5 out of 5
1/14/2025
He did good job I appreciate keep up
James K.
5 out of 5
1/14/2025
Service was friendly, professional, and highly efficient. The entire process was so stream lined. Jake definitely deserves a huge raise, he handled customers and the repair and booking process as if he owned the dealership himself you can definitely tell he cares about his work and has great respect for what he does.
Arnie P.
5 out of 5
1/14/2025
Good thorough job.
Margret M.
5 out of 5
1/14/2025
**** was friendly, very helpful, and kept me informed about details today. I would recommend him as an advisor to friends. THANK YOU!
Rebecca Y.
5 out of 5
1/14/2025
**** did an amazing job! Keep up the good work!! Thank you!!
Rollin G.
5 out of 5
1/14/2025
Well explained and timely service.
Susan R.
5 out of 5
1/14/2025
Great service
Karol U.
5 out of 5
1/14/2025
I feel **** was sensitive to my needs. He listened to me and was fair getting the work done on my van. Thank you ****
Mary H.
1 out of 5
1/14/2025
I liked Quentin overall, but why would he let me drive the car after he told me I had a broken ball joint. He should’ve said leave the car here to get fixed. My car broke down a few miles down the road after I left Honda.
Robert H.
2 out of 5
1/14/2025
The quality of work is always exceptional. However, today it took about 3 hours to change 2 filters, a light bulb and repair a tire. That's too long.
Laura W.
5 out of 5
1/14/2025
Spencer was a pleasure to work with!
Mary A.
5 out of 5
1/14/2025
Always great service
Sally S.
4 out of 5
1/12/2025
Julio provided the same superbly outstanding customer service in every respect that I have been receiving for years from Buerkle Honda. Such service is rare to find, and is the reason I am a customer for life. I would go nowhere else. Julio was genuinely dedicated to ensuring my service satisfaction which was of great comfort to me. I remarked to my husband and friends how touched I was by his kindness and the wonderful service he provided. He is yet another example of the unequaled service reputation of Buerkle Honda, and the magnificent skill and service provided by everyone. It is like family to me. Sally S
Christine M.
4 out of 5
1/12/2025
Austin is a great communicator! This is super important for customers with complicated issues & difficult decisions to make. He is extremely helpful & honest. He's knowledgeable, approachable, patient, professional, collaborative & trustworthy. I didn't love the issues with my vehicle, but was so thankful to work with him again.

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