Very helpful, efficient and timely
Ron is an excellent representative of your company
Josef was fantastic! Explained everything that my car needed without pressuring me. He is very capable and very professional and I appreciate working with him each time I come in. We have established a rapport so I only want to do a deal with him. He represents Kia extremely well!
Scott was helpful, friendly and fast. Great service.
Ronald was friendly, professional and empathetic.
Ron Thomson is an excellent service manager. He’s cordial, explains everything in advance and keeps you posted on the progress of the vehicle. His customer service skills are excellent and it’s a pleasure to deal with him.
Scott was great. Checked in and kept me updated. Great service.
Josef my service tech did a great job!
Josef very personable and helpful in explaining the services that would best for my Kia
Josef got my repair done quickly and at a reasonable price.
Appreciated the follow up
Every time I come in for a service or any urgent issue, with or without an appointment, I always receive the utmost respect and care from all the staff here. While it took longer than I had initially expected for my service (to be fair, it was rear brake pad replacements and a filter change) I still enjoyed my time and Scott took very good care of my vehicle and me as a customer. I must also give credit to Josef, who gave me a full explanation and run down of what I can get handled within my budget for this visit. I very much appreciate my Kia service team in Smyrna.
Ron Thompson is the BEST part of Ed Voyles quality Customer Care!!!
Services were provided quickly as usual. Scott was able to answer any questions and explain future maintenance needs.
Great service. Rep went all the way out to make certain he had the right answers.
So yes. Definitely AAAA+++ service
The work was thorough and reasonable
Great service, efficient!
Appreciated the quick determination that the engine was covered by warranty and it took less than the estimated four to six weeks which was great. And the ease of getting the rental car you all paid for and a ride back to the shop after I returned it was excellent.
He was polite and professional.
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