Please call me so I can explain.nothiing against brent
Trent was very courteous and helpful
Service advisor Leslie was exceptional!!
Auto butler on my Rav was a 2 out of 10
Black on vehicle had white waves!!
I was very satisfied with the customer service I received. Dulsey took the time to explain their findings and how they can fix the problems to make things easier in the long run. Thanks Dulsey! Great service much appreciated!
Always excellent customer service. Thank you Steven!
I was so disappointed that my brand new 2024Tacoma had a complete transmission failure with only 2,400 miles on it. But was happy that it was sent back with a factor new Toyota transmission. Dulsey did a great customer service job.
I haven’t been there today but I have text messages that my truck was serviced today
I had disappointing news this week and to have to bring my car which didn’t help. I thought the cover of the engine was unscrewed due to my oil change. How could it have come off and upset that it wasn’t noticed during oil change. I literally was rude to Leslie and it did not phase her. She went above and beyond her call of duty to make me feel better and to understand that I had hardship. I love her and will never forget what she did for me. I was crying so hard, I had to write her a note of apology.
Very professional. I am pleased with the service.
Brent is awesome. He is very knowledgeable n personable.
Brent is always so wonderful to work with. He is super kind and always such a positive attitude.
Brent was very good and explained what I needed to take care off next
Miss Dulsey Lynn’s service is a 10 + Star. Evidently the warranty approval was down for hrs. My stay was from 7am until 12 noon but I’m not complaining. Being in the Automotive Repair business for 40+ years I totally get it. Mark Hampton has an amazing staff from what my eyes saw. Keep doing what you do.
Steve helped me friendly, professional, and care in my visit to Toyota
Good job very happy with the service.
Thanks Randy Trahan
Dulsey provided exceptional service. She listened to my concerns on my brand new vehicle.
I had already brought the car back to Lake Charles Toyota where purchased and they told me there was absolutely no issue with my vehicle. I have had several Toyotas (the only model I’ve ever owned) and this is my 4th RAV4 and I knew they didn’t drive like that.
Dulsey and the tech team diagnosed the alignment issues that were off in about 6 areas and fixed the issue.
Dulsey had wonderful customer service from start to finish and I look forward to doing business with her in the future with maintenance on my vehicle.
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