We have two Toyotas purchased from Hampton. Leslie is our trusted advisor for both vehicles! Honest, fair, courteous, knowledgeable, down to earth. Better keep her!
Steven was so helpful and explained everything before service. I am very satisfied. He was very friendly. Thanks again Steven
I’m satisfied but they left my car hood with oil prints, had to car wash it
Leslie, did a great job. I like the personal attention.
Everyone involved was so helpful with particulars in the purchase
Awesome staff thank you for the service
Good service in timely fashion. Thanks!
Service wasn’t bad at all prices were a little high but that’s just how things are. Did have a mediocre job done putting the fuel neck back place After having the fuel pump done tho others ran that not really bad
Steven was very courteous and professional.
This may be a duplicate.
I went in for a state inspection and carwash. I asked how long it would take and was told an hour. That 1 hour turned into 2. I did not receive 1 update in person or by text. When i got into my car the part in the cupholder was sideways and there was a water bottle, I have no idea who it belonged to or why it was there. As I was leaving I noticed the radio display and buttons had not been wiped and was still dusty. As I was driving and turned toward the direction of the sun, the passenger side of the windshield was covered in spots. I turned on my windshield wipers and fortunately whatever it was was on the exterior of the windshield. When i went to put stuff in the back of my vehicle the area inside the Toyota emblem is dirty.
Miss Lesly is one of my favorite person. Since I met her , she has been so supportive, kind, understanding person with all my services.
Before I call to schedule an appointment she knows what I need, that make me feel so comfortable knowing someone cares about my cars besides me. I really appreciate her services/attention with me. God bless you always and forever Miss Lesly
Very satisfied with the service department. All the personnel are very attentive and helpful.
Trent Bijeaux is an excellent service rep and immediately contacted me with feedback regarding questions regarding required inspection & maintenance.
This is the third time I've brought my vehicle in for the same issue. It was never fixed. Additionally, my seat wasn't put back correctly, so I had to bring my truck in again. I will be scheduling yet another time to bring my vehicle in for this function to be fixed, hoping nothing else breaks n the meantime.
Further, the 'known issue' with brakes is plaguing my vehicle to the point that I desperately want to get rid of this vehicle.
The sheer amount of embarrassment I have when picking up my daughter from school and the teachers and kids covering their ears due to the piercing sound of these brakes is immense. These horrific sounds are the first thing I hear as I pull out of my driveway and the last thing I hear as I pull back into my driveway at the end of the day. I am reminded daily of my poor decision to purchase this truck and the deceitful manner in which the vehicle was sold to me.
I won't be buying another Tundra and have steered many away from the Tundra as an option due to the lackadaisical response from the manufacturer.
Fast and friendly service from start to finish
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