I was late arriving for service today but it took the service department 2 hours to get the job looked at which is not my concern. I had to go to my office to do a few things and decided to take it to the car wash because it didn't seem like they did what I recommended. Someone lied or Id like to think misunderstood that it was sent through the car wash for leak testing. Lo and behold it was not and yes there is a leak. I explicitly told them to run it through the auto spa to replicate the problem my wife described. It seemed they lied to me and said they did run through it but The vehicle was extremely dirty when I drove off. I have little trust that things are being taken care of unfortunately.
The service team is always top notch.
They have an excellent team in all the areas with which I have interacted, thank you very much for your support and service.
Very professional and on schedule
Leslie’s customer service is exceptional.!
Randy was very easy to work with. Big help
Leslie was fantastic as always, however I was disappointed by the oil residual left on the undercarriage of my vehicle. I know technicians are trying to be as efficient as possible, but I do believe a few extra minutes cleaning the undercarriage would be a great improvement.
Steven Nelams always gets the job done
Thanks Hampton
Loved the communication that Steven provided. He was a pleasure to work with. We will definitely be back for any future maintenance on our Toyota.
Thanks
Always a pleasure dealing with Hampton and Dulsey
Very satisfied with the service!
Always top notch service and experience. Thanks Steve!
I was so impressed with how thorough the detailing of my vehicle. The overview of my vehicle and the staff support from scheduling to repairs!
Brent, is always so kind and helpful. He always explains everything to me that the service tech will do . I am sure all are great but I just always ask for Brent.
Thank you,
Ina B
Had a great experience with Dulsey! She was very helpful and I would definitely encourage anyone to seek her service!
Brent does an excellent job. Always helpful.
Steven was very nice and did his best to accommodate my wait. will call him again if i need help.
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