Jennifer was super friendly and personable.
The job took 3 hours which I thought was excessive and not expected. I was told 1.5 to 2 hours when I arrived. I had to check on the status of work twice just to make sure there was some work being done on it. Not a good experience.
Had to wait too long to be helped after arriving.
Very friendly. Enjoyed talking with him! Great asset to Kia Mall of GA service dept.
Sean was very helpful and courteous. Kia technician forgot to put next oil service decal on window shield.
Everything went nice and smooth. I will definitely recommend to family and friends.
Job well done! Thank you Michael Taylor for the fast and excellent service.
Jennifer was great! Very friendly and helpful and answered all the questions I had!
Terrible customer service. Zero follow up.
Michael was a great service advisor kept my husband and I informed throughout the entire process. I’m from Acworth and will definitely make the drive to come to Kia mall of Georgia as the customer service with Michael was top notch. Thank you!
We were told our gas cap was fixed but if was not. Still won't open!
Very satisfied with the professional & friendly service with Michael & the all the Kia Team. Thank you.
I should have known last visit I needed to leave my car at 1000 follow up appointment so arrangements could have been made prior to me bringing my car in.
I am a single mother now out if $70 because of this!
He was knowledgeable and timely. Also, informative about what needs to be done in the near future. This is very important so we can keep our Kia for years to come. Thanks!
Jennifer was easy to work with and helped me clarify some older recall notices. Highly recommend her.
I wanted to thank the team for also popping my bottom grill back in place. I meant to ask if that was something they would do but it was done without my having to ask and I was very appreciative of this!
Great customer service from Jennifer
Jenny is the BEST! She’s always so accommodating, thorough and punch customers first.
I was disappointed that my free oil changes were over even though I had more left.
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