Came in for two recall items. This was taken care of along with an oil change in about an hour, which exceeded my expectations. Larry and his team brought to my attention additional items that should be addressed with out feeling pressured. Thank you.
I was completely satisfied with Christian Williams’s service and knowledge. He was very nice, polite and professional during my visit. In my sight, he is a fine young man and appears to be a valuable asset to your company. Kudos to you Christian! Keep up the good work! ????
Advisor was good. Service center is not very nice though, feels dirty. I think property needs some work. Significant difference from Honda dealer I use as well.
People were nice, service on time. Just facilities need attention
Jennifer was AMAZING! She explained everything very well, and was very professional! I hope she will always be there when I have an appointment!
Catherine S
The customer service was awsome!! Larry Morgan was very knowledgeable and kept me informed on the service being done to my suv
Jennifer is Wonderful. I request her on all our service work on our KIA.
GREAT JOB
Great service! No long waiting.
First, I waited over an hour when I went to check on the car request. I asked the technician for an estimate of how much longer it would take to finish. He informed me they were waiting to see if they could order the part I needed. I am certain I told him the part was in the back of my car. It just had to be put on. Once that was resolved, a technician went to move my car and somehow locked the key fob inside. That has NEVER happened to me in the 6 years I’ve had the car. They had to force the top metal part of the car door open so a long device could be used to press the unlock button. I am positive that doing that weakens the seal when water rolls over the door. I received no apology for any of this and had to ask that the incident was documented in my file. The technician rudely told me he put it in. I have taken my car there since I moved to Mall of Georgia. I’m seriously reconsidering give them my business.
Christian was top notch just like my Soul.
Christian was pleasant and helpful. Larry was that one person who stopped and ask me if I needed any assistance. He noticed I was waiting for a while and attended to me.
Always experience the best personalized service. Will buy our next car from Kia Mall of Georgia.
Sean is the very best. We could not have received any better service! Thank you so much!
Charles H
Kindness goes a very long way! And is greatly appreciated.
Today was a great and better experience.
I've been in 3 times in 3 weeks. I saw Christian twice and he was always very helpful, knowledgeable, kind and understanding . He needs a raise.
As always, Jennifer was very helpful and professional.
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