Jennifer deserves kudos! She always gives 110% every time I come in for service. I've been coming here for at least 9 years, and mainly because of the great customer service from Jennifer!
Jennifer was awesome she was patient and answered all of my questions.. very kind.
Thanks again for the superb service and attention to detailextended by Jennifer Garner. Jennifer is a credit to your business.
I purchased my 2023 telluride from mall of ga Kia with an extended warranty and protection plan. I was told today that this plan only includes 2 oil changes per year and only small discounts on service. This was not what I was told upon purchasing the warranty coverage as the advisors and I went through the math prior to purchasing. Seeking a more clear explanation around what is and is not covered since this is news to me and potentially I would like to have a pro rated refund and remove the service plan.
Very great service! Thank you.
Done a great on the service and the people are great
He was very kind and helpful directed me where I should go next To wait for my vehicle .
Can get my quote for the key issue
Larry kept me informed and was very professional
Jennifer always is great. I totally trust her
I had excellent service and the time they said it would take to do the job it was done in the time frame. Service center and waiting area very nice. Thank you.
Great customer service at every point. Impressive.
Jen is great, she is right on target figuring things our and finding answers. I always go to her.
My vehicle service was completed, I did not get notified until 2 hours later. I was seating in the waiting room, but no one notified me that my vehicle was ready. After waiting for a long time, I went outside to check on the status of my car and it was parking outside. I was informed that it was done 2 hours ago but no one informed me.
I have been to other dealers in the area and the experience was very unpleasant. I was highly satisfied with my service. Everyone went above and beyond to answer questions about my vehicle even though it wasn't part of my service. I will continue to use this dealership in the future even if it means going out of my way to get there.
Everyone did a great job on my service and repairs thank you to all and Chad for making my service a complete success!
Jennifer is great. Not the first time she had worked with me hopefully not the last. She is always pleasant and very thorough.
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