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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4261 reviews 66%
4 star 1377 reviews 21%
3 star 144 reviews 2%
2 star 391 reviews 6%
1 star 304 reviews 5%
Review Us
Patricia F.
4 out of 5
1/22/2025
Very satisfied. Out of there after one hour
Joseph L.
5 out of 5
1/21/2025
The Larry Hopkins Honda team did an exceptional job and I am happy with the service I received for my recall on my Ridgeline.
Shao W.
1 out of 5
1/21/2025
Hi Jacquelyn, the final bill does NOT have the 15% discount from the coupon I gave you during vehicle checked in. Can you fix it?
Luv M.
1 out of 5
1/20/2025
Honda link does not work.
Alexander X.
5 out of 5
1/20/2025
Dianna was very friendly,patient,articulated,helpful and cooperative and going out of her way to help me.she knew her job that's for sure.she constantly kept me informed about my vehicle and what needed to be addressed. The good thing was she didn't pressurised me to do the needful required for my vehicle which some of them do.I would recommend her and her ability to do her job.
Aiden M.
5 out of 5
1/20/2025
Diana was great! A+ service!
Katherine M.
5 out of 5
1/20/2025
Very great service and was kept up to date on the status of my vehicle. Jesse was fantastic!! 10/10 :)
Ceazar A.
2 out of 5
1/20/2025
Check engine light came on
Timothy W.
5 out of 5
1/20/2025
Adrian have a very good experience on his position. Also, he promised a time to return my vehicle. He is great.
Karen S.
5 out of 5
1/19/2025
The best service and customer satisfaction
David C.
5 out of 5
1/19/2025
Great service
Azizjan D.
5 out of 5
1/19/2025
Hi
Hugo G.
5 out of 5
1/19/2025
Thanks to Kevin and Brian Robles, they gave me good service and explained some questions I had. I appreciate their attention. It is a pleasure to talk to people like you.
Jose Q.
5 out of 5
1/19/2025
La señora Diana que me brindó la asiria fue una persona eficiente y muy amable
Gina C.
2 out of 5
1/18/2025
I was very satisfied with my service rep Adrian’s customer service and knowledge. He is super enthusiastic about his work and made me feel comfortable and trusted that I will receive quality service. The only problem is that I spent over $1000 on new tires and I was not happy that they were not cleaned up when they were placed on the car. They look very dull and there is adhesive smeared on the tires and the rims.
Farshad T.
4 out of 5
1/18/2025
Jessie has serviced my car twice so far, and each time he has been honest, respectful, and just a great customer service rep to me. I had a flat tire today, and he worked with his technicians to get my tired fixed without an appointment, and not only that, I only had to wait 30 minutes. Thank you Jessie.
Yinge Q.
5 out of 5
1/18/2025
It’s quicker than I expected. It saved me a lot of time. Thank you for your service!
Tae L.
5 out of 5
1/18/2025
Adrian was my advisor and he was great!
Hugo D.
5 out of 5
1/18/2025
Jessie was helpful and friendly and explaining everything. Thanks
Lyndell K.
5 out of 5
1/17/2025
Adrian was extremely responsive and very pleasant to speak with in person. I’d give him a 10!

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