About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 4256 reviews 66%
4 star 1373 reviews 21%
3 star 143 reviews 2%
2 star 391 reviews 6%
1 star 303 reviews 5%
Review Us
Marco E.
4 out of 5
3/3/2025
Jessie was super professional and knew what he was talking about. Really made my first time experience a good one at this dealership. I will definitely be coming back here in the future.
Rohit M.
5 out of 5
3/3/2025
April was amazing and helpful. She helped explain all the different options in detail which made the decision making helpful
Maria Corazon.
5 out of 5
3/3/2025
Jessie was friendly, informative, and professional. He provided up to date status of my vehicle service. Also was patient explaining my extended warranty details and answered all my questions. Honda team has a valued asset in Jrssie who provides excellent customer service. Thank you for addressing my concerns and getting me back on the road.
Ravi S.
5 out of 5
3/2/2025
Thank you
Gary A.
5 out of 5
3/2/2025
Jesse did a great job answering my questions and explaining the various charges on my invoice.
Srikumar S.
1 out of 5
3/1/2025
Misalignment after service that wasn’t there before
Sagar T.
5 out of 5
3/1/2025
Exceptional
Kevin D.
1 out of 5
3/1/2025
I brought the car in to have the fuel pump replaced. The mechanic cleared the codes upon hearing the warning lights have been coming on occasionally. Once I got home all the warning lights came on again.
Iyoko K.
2 out of 5
2/28/2025
It did not bother him that I was late do to an error in the city navigation I thought Larry Hopkins had another auto repair in Santa Clara for the recall work so I went to that address. Which was an error. Then I noted the city was changed back to Sunnyvale with the same address. Thank you for the loaner but I had to put in $10 worth of gas because it was indicating low fuel.
Rachana T.
5 out of 5
2/28/2025
April is an excellent service advisor!
Fowzan S.
5 out of 5
2/28/2025
She was very helpful.
Usman A.
4 out of 5
2/28/2025
Adrian is always a great service rep! Makes me want to continue to come back to Larry Hopkins!!
Arnie H.
4 out of 5
2/28/2025
Swell fellow. Took care of our safety recall, but too expensive to solve another minor problem.
Nancy H.
5 out of 5
2/28/2025
Dianna is a very friendly welcoming young lady. She is knowledgeable, explains everything thoroughly and answered all of my questions. It was a pleasure working with this professional. Thank you, Nancy
Virgilio J.
5 out of 5
2/28/2025
Excellent. Very approachable, accommodating and helpful service provider.
Ellen G.
4 out of 5
2/27/2025
Adrian was helpful in discussing my car repairs, the timeline, and the charges. I appreciated having him to navigate the process.
Zhiqing Z.
5 out of 5
2/26/2025
Thank you for your service
Gopikrishna K.
2 out of 5
2/26/2025
She was extremely rude while answering my queries. I did not like her patronizing attitude. I had a pre-paid service package bought from Larry Hopkins Honda which she refused to recognize. At this point I regret buying anything from the dealership. She hurried me into my delivery process and refused to help when I had queries about the pending warnings on my vehicle screen.
Jose M.
5 out of 5
2/26/2025
Ms Olivares was very helpful, knowledgeable, and courteous
Jayaprakash R.
5 out of 5
2/26/2025
Hi Adrian - Thank you for going above and beyond to ensure a great experience. Your assistance is greatly valued.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.