Service Center

Real Reviews From Verified Customers

Jay W.
5 out of 5
2/21/2025
Friendly and poliye
Dina C.
5 out of 5
2/21/2025
Good costumer service!Thank you Jessie for your service
Gail B.
1 out of 5
2/21/2025
Simple recall repair & no other service brought in before 10am & it took 3hr.til I was called in lobby. Is this because it was a no-profit service that it was saved by to the last? You should inform us & schedule us at end of day!
Laura G.
5 out of 5
2/21/2025
I look forward to seeing your survey. Ms. Olivares was great!????
Christian Z.
4 out of 5
2/21/2025
Great :)
Mercedes R.
5 out of 5
2/20/2025
Jacquelyn had great customer service. Very knowledgeable with all my questions. Very accommodating. Kept me up to date with the progress of my vehicle and had my me in and out within a reasonable time. She was a delight!
Sandy B.
5 out of 5
2/20/2025
Both Diana & Billy were fantastic. Excellent friendly customer service! Give those two a raise.
Brendan E.
2 out of 5
2/20/2025
Car held overnight after we expected it back on same day. Report next morning recommended new tires but I could not reach the service advisor. I called multiple times, got no callback, got put on hold and then hung up on, etc. Person who answered phone was helpful and could not find service advisors or get callback.
Chok P.
5 out of 5
2/20/2025
April was very pleasant, explained to me so I understood what were to be serviced.
Eric A.
5 out of 5
2/20/2025
We had a great experience!
Chiungju H.
5 out of 5
2/20/2025
April provides very good service! I am very happy about it.
Brian E.
5 out of 5
2/20/2025
April was fantastic. Kept me updated the whole time. Excellent service!
Stacy B.
4 out of 5
2/20/2025
All went well, only feedback is they did not reset or clear the codes.
David H.
5 out of 5
2/19/2025
Adrian is competent, personable, knowledgeable and a great ambassador for Hopkins Honda’s excellent service.
Julie F.
4 out of 5
2/19/2025
I would have appreciated a little more feed back on the status of my vehicle? I know you are short staffed, but a text letting me know an estimated time of completion would have been nice.
Pablo F.
5 out of 5
2/19/2025
Excellent service, thank you very much!
Subramaniam K.
5 out of 5
2/19/2025
Kevin was pleasant and gave helpful recommendations.
Julie M.
5 out of 5
2/19/2025
Jacquelyn was great!
Jun N.
5 out of 5
2/19/2025
I am totally satisfied with his service and attitude. I know he is so busy and he did his best to satisfy all his clients.
Brooke E.
5 out of 5
2/18/2025
Kevin was pleasant, did a great job and my vehicle was ready quickly.

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