Great service as always!!
Dylan is always very polite & helpful
Amazing. Very professional.
I love this service I feel like a special person
The only thing is I received an email from carfax today saying I need to go get the recall checked out. It's also still showing up on my app. If there is anything you can send saying I did bring my car in for the recall checked, I would appreciate it!
You have a great service dept. Thank you for providing your customers with a nice waiting area and very polite service technicians.
He genuinely seems to care that you receive a good quality service visit.
Jake was great, not much that he could do but a customer shouldn’t leave there only getting an oil change to then have something go wrong no less than a day later. That’s what happened with my truck. Everything else checked out ok and in normal conditions before the oil change but I was told that it wasn’t anything that was done on the service of the oil change. From a customer perspective, a simple oil change shouldn’t trigger any other malfunctions or reduced performance. I would have atleast hoped for a more detailed and free inspection because on the oil change paper, everything was working just fine. It doesn’t make me want to bring my future vehicles in for a service under those conditions.
Dylan was professional & very informative
Jake was very helpful and kind!I just moved to Hardin County….Had always taken my car to be serviced at the Louisville location in JTown area and I had a very bad experience with them and refuse to take my car back to them but yes Jake was great!
Always a great experience!
Very approachable. Fast and will help you.
Dylan took great care of me. I have never received bad service from HCH. I am a faithful, long time customer.
Thank you, very professional and treated very nice and explained service performed
Friendly and informative staff. Thank you for taking care of my car
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