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Real Reviews From Verified Customers

Service Center Review Summary

5 star 593 reviews 64%
4 star 189 reviews 20%
3 star 18 reviews 2%
2 star 60 reviews 6%
1 star 73 reviews 8%
Review Us
Robert A.
5 out of 5
5/5/2022
Good job and service.
Anita C.
5 out of 5
5/5/2022
Eric was excellent!
Timothy R.
5 out of 5
5/5/2022
Great service. Thank you!
Joseph A.
5 out of 5
4/30/2022
Excellent
Brian T.
4 out of 5
4/28/2022
Helped me out when I missed getting car inspected, had a oil change earlier did not realize I needed inspection. Called and they squeezed me to make sure it didn’t run out. Thank you
Bonnie S.
4 out of 5
4/28/2022
I was very satisfied with the service from Murphy Ford. The problem with the lock on the driver’s door was identified and fixed. In addition the recalled airbag on the driver’s side was replaced and the lug nut on the wheel was fixed. Shuttle service was provided so I did not have to wait at the dealer. Murphy Ford called when the work was complete and ready for pickup. I was very satisfied and happy with the work and service I received at Murphy Ford.
Louise B.
5 out of 5
4/22/2022
Carlos was very professional kind and concerned he addressed all my issues and made sure my car was completed timely
Deborah T.
4 out of 5
4/21/2022
The gentleman at the front desk was very helpful. I asked if I could purchase another key for my car and he said he had requested a key and was waiting on a response . The oil change was completed in a timely manner.
Melinda L.
4 out of 5
4/19/2022
Thnks!
Dawnn J.
5 out of 5
4/19/2022
Carlos, is very courteous and an exceptional asset to the ford crew and family.
Cindy P.
5 out of 5
4/16/2022
Friendly
Donna T.
2 out of 5
4/15/2022
The car I purchased from Murphy Ford was only 6 months old! I feel I was ripped off from the very beginning and because of this I will never purchase another vehicle from there again! It was not about the service department that I am displeased but the Sales department! Do you think that Dan Murphy would of helped???? Doubt that very much also!!!
Michael R.
1 out of 5
4/15/2022
Sunroof was not closed so truck had to stay
Gabrielle M.
4 out of 5
4/15/2022
The service was quick and everything was checked that I asked! Thank you
Dominick C.
5 out of 5
4/12/2022
5*****s out of 4 .
Scott M.
3 out of 5
4/10/2022
Forgot to print an up to date proof of insurance, Carlos and Kelly both went above and beyond to help me solve this. They are both assets to your dealership. Cheers!
Debra M.
5 out of 5
4/9/2022
Carlos is always very pleasant and helpful. In addition Eric helped resolve questions regarding my Ford Protect Premium policy. I found him more knowledgeable and accommodating than the last 3 managers. Please keep him.
James G.
5 out of 5
4/6/2022
Carlos did an excellent job for us. He and Eric were extremely helpful and very nice to us.
Lamont K.
1 out of 5
4/4/2022
My brakes are still making a loud squeling sound as they were before i had the brakes and rotors done.
Leon M.
5 out of 5
4/2/2022
Thank you

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