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Real Reviews From Verified Customers

Service Center Review Summary

5 star 593 reviews 64%
4 star 189 reviews 20%
3 star 18 reviews 2%
2 star 60 reviews 6%
1 star 73 reviews 8%
Review Us
John M.
5 out of 5
1/25/2022
Good job! Always very professional and courteous.
Carol S.
5 out of 5
1/23/2022
They were great
Myra L.
1 out of 5
1/23/2022
I went in for a routine oil change. When I was told my car was ready, I was happy that my wait was not a long one. However, when I entered my car, I was overcome with a STRONG and sickening stench of motor oil. I drove a short distance. Because it was a frigid morning, I turned on the heat and the smell got worse. I went back to the service department. I was told the oil cap was loose and it would be tightened and cleaned. I actually felt sick from the carcinogenic fumes!!! It was awful ????
Rose J.
5 out of 5
1/23/2022
Customer Service was very nice.
Scott S.
5 out of 5
1/19/2022
Thanks for the service.
Harvey M.
5 out of 5
1/18/2022
Good service
Donald B.
5 out of 5
1/16/2022
Everything was done in a timely manner by very courteous people
Linda M.
4 out of 5
1/15/2022
Great service and fair price on repairs. ????????????
Dennis D.
5 out of 5
1/14/2022
Best of luck and praying for Brian Hulsey
Alden P.
5 out of 5
1/14/2022
Carlos is to be commended for his attentiveness to the customer. He kept me up to date on everything and the progress of the repairs to my truck. Every service advisor should follow in Carlos' footsteps. He is a great employee and one that has earned Murphy Ford a new customer.
Oleksandr V.
5 out of 5
1/14/2022
Good job. Thank you.
Michael N.
4 out of 5
1/13/2022
1901309324 Ford Pass
Lisa R.
3 out of 5
1/13/2022
Only problem is and this problem is everywhere. Staffing...only one tech and I had to wait 2 hours for my car to be inspected.
Kristina J.
5 out of 5
1/11/2022
Fast service and a good price
Cindy P.
5 out of 5
1/9/2022
All was good. Thanks.
Michael J.
5 out of 5
1/8/2022
I’ve been coming to Murphy Ford for over 10 years and Carlos is one of the best people I have dealt with. He was extremely helpful, informative, and respectful.
Ralph J.
5 out of 5
1/7/2022
Thanks for the great service.
Michael T.
5 out of 5
1/6/2022
A pleasure dealing with the service team at Murphy Ford. Carlos and Eric were informative and professional. A+
Tara B.
5 out of 5
1/5/2022
Everyone was very nice
Christopher M.
1 out of 5
12/31/2021
I informed them several times that I would need a ride to work (on Chichester Ave) but once I was finally checked in after waiting for 10 minutes for Eric to get done doing whatever he was busy doing; I was informed that the shuttle driver was picking up some parts. Thankfully he was only 10 minutes late.

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