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Real Reviews From Verified Customers

Service Center Review Summary

5 star 593 reviews 64%
4 star 189 reviews 20%
3 star 18 reviews 2%
2 star 60 reviews 6%
1 star 73 reviews 8%
Review Us
Not Provided.
4 out of 5
1/14/2023
Excellent customer service. Rich kept me updated on status of my vehicle and it was ready by the time discussed.
Anthony N.
4 out of 5
1/11/2023
Everything is great ????
Barbara R.
5 out of 5
1/9/2023
Always on time and efficient
Raynard P.
5 out of 5
1/8/2023
Great job
Eileen V.
5 out of 5
1/7/2023
A very pleasant experience.
Wayne M.
2 out of 5
1/7/2023
Vehicle not repaired after having for 2 days, no explanation of problem provided when vehicle was ready for pick up.
Robert T.
1 out of 5
1/6/2023
After hearing the problem with the truck,I was told that parts weren't in stock and would have to be shipped, at that point I was advised that I could take my truck but I could do more damage so I decided to leave truck and rented a vehicle from enterprise. One week and $700 in, I ash about the parts, Murphy Ford didn't receive the part. My truck is my primary source of transportation I rented for additional time come to the dealership and was told that I could take my truck and wouldn't do as much damage as thought. So I stopped renal 1/5/33 and got my truck. Why am I not satisfied, I'm $700 in the hole and a large repair bill whenever this part comes. NO I'M NOT SATISFIED. This is my last truck, No No SATISFIED with Murphy Ford.
Stanford C.
4 out of 5
1/5/2023
Christine J.
5 out of 5
1/5/2023
Well done.
Robert H.
4 out of 5
1/1/2023
Thank You, Happy Holidays????
Robert S.
5 out of 5
12/31/2022
Everything was perfect
Fleet P.
1 out of 5
12/31/2022
Long story, but we will not be back to Murphy Ford again. We decided to give the dealership service department another try and unfortunately they failed miserably. $2,000 later and the vehicle was delivered back with issues.
Vincent A.
1 out of 5
12/31/2022
They tell you one thing and do something else. When it went to pick up the car the battery was low. They left the light on in the car. If I didn't check it it would have been completely dead again. I bought two new keys at 275 plus tax including a transponder. There was no transponder in it to open up the doors. You know automatically and lock them. I want to know why...
Sandra R.
5 out of 5
12/11/2022
Thanks for getting me in and out and under standing my situation taking care of my Mom. Thanks again
Dianna B.
5 out of 5
12/10/2022
With Eric, the repair process was very easy. Eric answered all of my questions. He's awesome!
Wayne B.
5 out of 5
11/24/2022
Joseph always goes out of his way to make sure he can get me in and out in a timely manner
Lorraine P.
5 out of 5
11/23/2022
Thank you for your fast & efficient service, it was greatly appreciated.
Tony G.
5 out of 5
11/11/2022
Top notch service always.
Margaret D.
5 out of 5
11/10/2022
I never usually have a problem with the service at Murphy Ford, it is always good.
Levey A.
5 out of 5
11/4/2022
Job well done by the experts at Murphy Ford.

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