Service Center

Real Reviews From Verified Customers

Nikki D.
5 out of 5
1/8/2025
Prompt service. Thorough explanation of services completed and status.
Francisca C.
5 out of 5
1/8/2025
Great service, thank you .
Renee J.
5 out of 5
1/8/2025
Rodney is always fantastic to work with
Bret I.
4 out of 5
1/8/2025
Joe was very professional and when the service was completed he brought my vehicle around to the front door!
Mario R.
4 out of 5
1/7/2025
Thank you , I will take that survey.
Theresa W.
5 out of 5
1/7/2025
Sam was super helpful with the service needed on our car! Thank you Sam!!
Ariel S.
5 out of 5
1/7/2025
Excellent
Noreen C.
5 out of 5
1/5/2025
Always stellar service!
Bernee .
4 out of 5
1/5/2025
I appreciated that Rodney accommodated the date I requested to have my car serviced. He was professional, patient, and kept me posted on the status of my car. Thank you Rodney! I was extremely happy that your dealership had the part needed for my recall. All the Chicago dealers were back ordered.
Amy S.
2 out of 5
1/5/2025
I feel it isn’t great customer service to charge more than the estimate given. Even with a 15% discount it was still over $100 more than the estimate. When it comes time to purchase my next vehicle this experience will way heavy on if I will purchase my next vehicle from Honda of Kenosha. This is the second strike after having an extremely poor customer service experience when I purchased this vehicle. I appreciate the service from Joe Valente but the dealership experience leaves much to be desired.
Tracey D.
5 out of 5
1/5/2025
Sam did a great job. I appreciate all the help he gave me.
Traveling Realestate.
5 out of 5
1/4/2025
Sam was friendly, and easy to work with!
Joyce N.
5 out of 5
1/4/2025
Communication and service were great.
Janice S.
5 out of 5
1/4/2025
Joe is always great and looks after my car with Care
Juan G.
5 out of 5
1/4/2025
Thank you for the service and would like to thank Samuel Waddell for helping us really appreciate it
Donna C.
5 out of 5
1/4/2025
Thank you for taking such good care of my vehicle. Rodney Porter was very helpful. I always feel confident that my car is in good hands when I drop it off at Honda of Kenosha.
Mark S.
5 out of 5
1/4/2025
As always Joe did an excellent job.
Courtney .
1 out of 5
1/3/2025
I was going to HOK to address the oil change, as well as our passenger rear window concern. After being told I was going to have to pay for it up front for diagnostics, I placed a call to Honda of Gurnee. They will take care of it. Was trying to stay closer to home for service, but was disappointed of the care received.
Danny F.
5 out of 5
1/3/2025
Always great working with Joe! He is the best!
Steven P.
5 out of 5
1/3/2025
Joe is so easy to work with as he is always friendly, helpful and thorough when explaining things. Always enjoy my experience with Honda of Kenosha.

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